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DePaula Ford
Albany, NY
5,431 Reviews
When drivers around Schenectady, Troy, and Rennselear are in the market for a new car, they know they can count on DePaula Ford. At our dealership in Albany, NY, you’ll find a tremendous inventory of new, used, and certified pre-owned Fords. So whether you’re looking for a daily commuter like the Ford Focus or a big work pickup like the Ford F-150, we’ve got what you want!
Unlike some dealerships, we’re also fully committed to serving your needs as a customer. This means ensuring you get a good deal on a car that fits into your budget, which is why we always have a rotating selection of new vehicles specials, as well as used vehicle specials on select models. Check out our different financing and lease options today, and get ahead of the game by applying for financing online!
There are a number of reasons that so many people around Saratoga and Colonie continue to trust DePaula Ford. Find out why by stepping into our dealership and seeing what we have to offer during our regular hours Monday through Saturday. It’s easy to find us off of I-90 at 799 Central Avenue in Albany, NY, right across from Hannaford Supermarket. If you have any questions before you come in, feel free to give us a call at (518) 375-2163 and we’ll be glad to help you out!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
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Showing 5,431 reviews
October 20, 2021
Devin was great to work with while I waited for my Bronco to arrive. All my special requests were kept and I was given a fair price. Highly recommend this personable salesman! to arrive. All my special requests were kept and I was given a fair price. Highly recommend this personable salesman! More
by Jesse
October 20, 2021
Service advisor was really helpful and professional. Took the time to go over everything and answered any questions the time to go over everything and answered any questions More
by ATRAVIS62
Verified CustomerOctober 20, 2021
Purchased a car and the check engine light came on within days of having it. I’ve been back to have it serviced twice for a weeks time total and each time it was not fixed. I’ve been driving a car with the c days of having it. I’ve been back to have it serviced twice for a weeks time total and each time it was not fixed. I’ve been driving a car with the check engine light on for 4 months now. More
by cameogray96
Employees Worked With
October 20, 2021
Only good part of my service was the service advisor. Rest of it was terrible. Rest of it was terrible. More
by KELLIEH7
Employees Worked With
October 20, 2021
Every time I bring my car in it gets done right.Lenny and Crystal are the best Crystal are the best More
by SEEYA777_1999
October 20, 2021
From when I walked in I was greeted nicely even though you could tell they were busy as xxxx but they all stuck to the job at hand and got it completed it in a timely manner 👍🏻 you could tell they were busy as xxxx but they all stuck to the job at hand and got it completed it in a timely manner 👍🏻 More
by markfeiden
October 19, 2021
Was told recall repair would take one day. I have never Was told recall repair would take one day. I have never gotten a call back on the status, even thought I was promised a call three times. It has b Was told recall repair would take one day. I have never gotten a call back on the status, even thought I was promised a call three times. It has been over two weeks and still not a single word on the repair status. Every time I call I am told that another person is handling that and I promise they will call you back today. More
by Joe
Employees Worked With
Crystal Blackman
October 19, 2021
I loved the service from Nate and the dealer's car. I give it 5 stars give it 5 stars More
by chikii_2788
Employees Worked With
October 18, 2021
Devin was extremely helpful and knowledgeable with helping me purchase my bronco! I would recommend him to anyone helping me purchase my bronco! I would recommend him to anyone More
by andrewP
Employees Worked With
