
DePaula Ford
Albany, NY
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
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I’m beyond happy with my purchase at DePaula ford. My basically new 2020 Toyota Tacoma is everything I dreamed of and more, at a very good price. Everyone was beyond easy to work with. basically new 2020 Toyota Tacoma is everything I dreamed of and more, at a very good price. Everyone was beyond easy to work with. More
Generally i had a very good experience except the last time I went to get an oil change. I was told by the service person that it looked like I needed an alignment on the vehicle because I wouldn't want t time I went to get an oil change. I was told by the service person that it looked like I needed an alignment on the vehicle because I wouldn't want to have to buy tires on a leased vehicle, so I did. When i went to cash out the service person didn't go over the analysis before and after page and probably for good reason. He briefly mentioned it. Out of the 15 or so sections on the analysis, the sections were green in the before section and only 1 spot was red. So I feel I was told to get a service I definitely did not need. $130.00 lesson learned. I would have given a 5 if I wasn't over sold. More
I have given at least 3 reviews since I have been to DePaula for service.As I stated before The service I received from the time I entered the dealership until the time I left I was completely satisifie DePaula for service.As I stated before The service I received from the time I entered the dealership until the time I left I was completely satisified. More
Some of the best customer service I have ever received buying a vehicle! Everyone at the dealership is super friend and very knowledge able about the vehicles that they have in stock, but Joe went Above a buying a vehicle! Everyone at the dealership is super friend and very knowledge able about the vehicles that they have in stock, but Joe went Above and beyond with this. I went in on a Tuesday with a idea that I had and ended up leaving with a Truck that I was looking for. After picking up the truck and getting home I had noticed that part for the running boards was missing. I ended up emailing Joe on Friday, not knowing it was his day off and still I received a immediate response from Joe! He had no reason to respond to someone on his day off but he did and took care of what was happening and ordered the part first thing the next morning. Can't wait to do more work with them in the future! Thank you Joe and everyone else at DePaula. More
The process of buying a used car at this dealership went very quickly and easily. After a total of two or three days I was able to bring my new car home very quickly and easily. After a total of two or three days I was able to bring my new car home More
They hade my truck for 13 working days due to waiting on parts. Out of their control. After picking the truck up I had to go back because the tech did not reset the oil change app parts. Out of their control. After picking the truck up I had to go back because the tech did not reset the oil change app More
The best, easiest and stressless car buying experience I have ever had. I highly recommend them. The friendliness of the people I came in contact was great. have ever had. I highly recommend them. The friendliness of the people I came in contact was great. More
Very professional friendly. Each member knew what they were talking about, made you feel welcomed. I would not hesitate to take my car back there. were talking about, made you feel welcomed. I would not hesitate to take my car back there. More