
DePaula Ford
Albany, NY
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
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Showing 5,010 reviews
Handled my air bag recall work efficiently. Took less time than promised and scheduling was easy. Appointment reminders by text are a nice feature too. time than promised and scheduling was easy. Appointment reminders by text are a nice feature too. More
This was my first visit for service with my new car. Everyone was so nice and helpful!! From the employee in the parking lot who steered me in the right direction to get to the service entrance, the tec Everyone was so nice and helpful!! From the employee in the parking lot who steered me in the right direction to get to the service entrance, the tech who sent the video and Brandon who helped me through the process. Thank you!!! More
Great service and very helpful. Took care of a recall as well while my vehicle was there. Thank you for your continued hard work and customer service. well while my vehicle was there. Thank you for your continued hard work and customer service. More
Very pleased with the salesman and the lady in the finance department. Both of them were very helpful and curtious. I would recommed Depaula to others. finance department. Both of them were very helpful and curtious. I would recommed Depaula to others. More
Competent service, attention to detail and personable employees. A well-run dealership. I purchased a dealer-certified pre-owned Mazda last fall and have returned twice for scheduled maintenance. employees. A well-run dealership. I purchased a dealer-certified pre-owned Mazda last fall and have returned twice for scheduled maintenance. More
Nate was incredibly helpful and was an awesome salesperson to work with. I came in not knowing what I wanted to do and he thoroughly took me through all the options. I could not be happier with my salesperson to work with. I came in not knowing what I wanted to do and he thoroughly took me through all the options. I could not be happier with my Ford Eacape. More
As always, excellent service.Polite staff.Highly As always, excellent service. Polite staff. Highly recommend this dealership. Our experience was with the service department. Made an appointment As always, excellent service. Polite staff. Highly recommend this dealership. Our experience was with the service department. Made an appointment and they were very prompt. More
Went in for regular service. Was meet right at the service bay with friendly service team and Lenny. Wait time was a little over an hour and a half which is the longest I’ve waited for general service service bay with friendly service team and Lenny. Wait time was a little over an hour and a half which is the longest I’ve waited for general service, although I was there mid afternoon and it seemed busy. Never had a bad experience. More
excellent service and polite staff. everyone was helpful and courteous waiting area was comfortable had no problems Crystal was a helpful person to work with and courteous waiting area was comfortable had no problems Crystal was a helpful person to work with More