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DePaula Ford

Albany, NY

4.7
5,010 Reviews
When drivers around Schenectady, Troy, and Rennselear are in the market for a new car, they know they can count on DePaula Ford. At our dealership in Albany, NY, you’ll find a tremendous inventory of new, used, and certified pre-owned Fords. So whether you’re looking for a daily commuter like the Ford Focus or a big work pickup like the Ford F-150, we’ve got what you want! Unlike some dealerships, we’re also fully committed to serving your needs as a customer. This means ensuring you get a good deal on a car that fits into your budget, which is why we always have a rotating selection of new vehicles specials, as well as used vehicle specials on select models. Check out our different financing and lease options today, and get ahead of the game by applying for financing online! There are a number of reasons that so many people around Saratoga and Colonie continue to trust DePaula Ford. Find out why by stepping into our dealership and seeing what we have to offer during our regular hours Monday through Saturday. It’s easy to find us off of I-90 at 799 Central Avenue in Albany, NY, right across from Hannaford Supermarket. If you have any questions before you come in, feel free to give us a call at (518) 375-2163 and we’ll be glad to help you out!
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799 Central Ave

Albany, NY

12206

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Showing 5,010 reviews

April 09, 2021

Ron was Very pleasant to talk to on the phone Look forward to talking to him in the future for future services on my new truck More

by rottnram2012
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ron Bissonette
Apr 12, 2021 -

DePaula Ford responded

Thank you so much for the review! If we can help with anything at all in the future, don't hesitate to reach out.

April 09, 2021

Quick and painless service! Appreciate all the small touches, like sending me a video of the inspection. Could have a little more outdoor waiting area. More

by jason
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Brogue
Apr 12, 2021 -

DePaula Ford responded

Thank you for the feedback! We sincerely appreciate it and can't wait to see you again soon!

April 08, 2021

This dealership has lost my trust multiple times. Their body shop has absolutely no communication, and did not contact me with issues until I called them to confirm. My repairs took twice as long as origin More

by moyerr875
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ken
April 08, 2021

They were on time and gave me all the information I needed to keep my car in good shape. I don't remember who I worked with so everyone gets 5 stars More

by JRIGHT76
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Demartino, Josh Brogue, Ron Bissonette
Apr 12, 2021 -

DePaula Ford responded

Thank you so much!

April 08, 2021

Very pleased with serviceWhat would you have me to Very pleased with service What would you have me to say Very pleased Work was done on time as promised Continue what you are doing More

by ccumm16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Brogue
Apr 12, 2021 -

DePaula Ford responded

Thank you very much for the kind review! If we can help you with anything else in the future, don't hesitate to let us know.

April 08, 2021

From the first day the aprprasor (either Vick or nick I think) and alicia were very professional and courteous. The work done was extremely satisfying. The pick up was smooth. When I shop for a car in a ye More

by Deborahbus832@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick and alicia
Apr 12, 2021 -

DePaula Ford responded

Thank you so much for the kind review! If we can help you with anything in the future, don't hesitate to reach out.

April 07, 2021

We had a great experience working with the staff at DePaula. From shopping with Zac in the sales department to the final step was no pressure. More

by ALMCNALL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mackenzie Albin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zak Ballard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Foster
Apr 08, 2021 -

DePaula Ford responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon.

April 07, 2021

Shuhab was the ideal person for us to work with in our car purchase. He was informative but not pushy. He was approachable, friendly and courteous. He provided excellent service and assistance in helping More

by Dloucksbaer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shuhab Noory
Apr 08, 2021 -

DePaula Ford responded

First and foremost, thank you for stopping by to leave this incredible review. Our staff prides itself on providing efficient and friendly service to every customer that comes to our dealership. I'm happy to see that your visit reflects these values and that Shu assisted you in such a detailed and customized manner. Give us a call if you have any further questions!

April 07, 2021

Great dealership, I like the workers especially Cristal, great customer service and very good at her work. This is the only place I would take my car. My baby drives like new again More

by AUBREYMBARRY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Crystal Blackman
Apr 08, 2021 -

DePaula Ford responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon.

April 07, 2021

Best customer service and would recommend anybody looking for a Ford. They were very helpful, friendly, and super professional. The process of buying a vehicle was easy. More

by Kyle.bennett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin McCarthy
Apr 08, 2021 -

DePaula Ford responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon.

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