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DePaula Ford
Albany, NY
4,921 Reviews
When drivers around Schenectady, Troy, and Rennselear are in the market for a new car, they know they can count on DePaula Ford. At our dealership in Albany, NY, you’ll find a tremendous inventory of new, used, and certified pre-owned Fords. So whether you’re looking for a daily commuter like the Ford Focus or a big work pickup like the Ford F-150, we’ve got what you want!
Unlike some dealerships, we’re also fully committed to serving your needs as a customer. This means ensuring you get a good deal on a car that fits into your budget, which is why we always have a rotating selection of new vehicles specials, as well as used vehicle specials on select models. Check out our different financing and lease options today, and get ahead of the game by applying for financing online!
There are a number of reasons that so many people around Saratoga and Colonie continue to trust DePaula Ford. Find out why by stepping into our dealership and seeing what we have to offer during our regular hours Monday through Saturday. It’s easy to find us off of I-90 at 799 Central Avenue in Albany, NY, right across from Hannaford Supermarket. If you have any questions before you come in, feel free to give us a call at (518) 375-2163 and we’ll be glad to help you out!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
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Showing 4,921 reviews
March 22, 2021
Excellent service, as usual. Courteous, competent, efficient. I have been very pleased with DePaula since I purchased my vehicle in 2018. You have a great staff. efficient. I have been very pleased with DePaula since I purchased my vehicle in 2018. You have a great staff. More
by randolph.wills
Verified CustomerEmployees Worked With
Josh Brogue
March 22, 2021
My service appointment is always completed by the estimated time & the service people explain everything to me. The only drawback is most of the items that need to be done are not covered by my 2 wa estimated time & the service people explain everything to me. The only drawback is most of the items that need to be done are not covered by my 2 warranties. More
by MTJ0221
March 22, 2021
Always my 1 stop shop anytime I need anything done. Josh, Mike and the team are #1 in my book every time. Thanks as always! Josh, Mike and the team are #1 in my book every time. Thanks as always! More
by Jon_depaula
Employees Worked With
Other Employees :
Jay Newell Sr., Mike Demartino, Josh Brogue
March 21, 2021
Great service, they took there time going over things with me to ensure I understood all the amazing features my car had to offer. The experience was just awesome with no pressure added to buy just genui with me to ensure I understood all the amazing features my car had to offer. The experience was just awesome with no pressure added to buy just genuine customer service. More
by jaimekperez
March 21, 2021
Process was so easy and the team was excellent. Transitioning from online to in-person was great. Very smooth all the way through. Couldn’t have asked for a better experience. Thanks!! Transitioning from online to in-person was great. Very smooth all the way through. Couldn’t have asked for a better experience. Thanks!! More
by justinnguyen
Employees Worked With
Other Employees :
Stephanie Cassella, Albert Rodriguez
March 21, 2021
Great experience! Extremely knowledgable of all aspects of the vehicle. Took time to explain things without making me feel stupid! Will definitely come back in an instant for my next vehicle! Felt no press of the vehicle. Took time to explain things without making me feel stupid! Will definitely come back in an instant for my next vehicle! Felt no pressure and very comfortable with the whole experience! More
by Kimbo
Employees Worked With
Nate (Delivery Specialist), Tyler Foster, Jay Yudzevich, Colin McCarthy
March 20, 2021
The colllision center was excellent!! I Alisha was the Best!! She quickly helped me out in a crunch for time. Jeff and Mike were superb. Best!! She quickly helped me out in a crunch for time. Jeff and Mike were superb. More
by Sookel29
Employees Worked With
Ashlisha Phillips, Mike Demartino
March 19, 2021
Hands down the best person to buy a car from! Great experience! Personal and comfortable. Joe and the staff are a perfect example on how a dealership should be run. I’ll never buy a car from anyone els experience! Personal and comfortable. Joe and the staff are a perfect example on how a dealership should be run. I’ll never buy a car from anyone else. Class act dealership with a class act team. More
by Kiefer.jeremy
Employees Worked With
Joe Shear
March 19, 2021
They told me it was my last free oil change. I have an extended plan I paid $2,900 for. They said they had no record of it. The papers are in my glove box. I was so annoyed I didn't think to look there an extended plan I paid $2,900 for. They said they had no record of it. The papers are in my glove box. I was so annoyed I didn't think to look there and thought the papers were at home. They talked me into this service plan at time of purchase and now their computer supposedly has no record of it. More
by AMEXTORF
Employees Worked With
I just dealt with service. I don't know his name e
