DePaula Ford

Excellent service Lenny in service dept gave me exceptional service. Quick and efficient. I appreciate it and will return. Lenny was attentive and followed throu Lenny in service dept gave me exceptional service. Quick and efficient. I appreciate it and will return. Lenny was attentive and followed through on every detail. More

Carl in sales and Jim the sales manager were great to work with. Everything was as promised with the new suv and the transaction. Devon with the sales team was very techie and answered any questions abou work with. Everything was as promised with the new suv and the transaction. Devon with the sales team was very techie and answered any questions about the car and gave a thorough overview. The entire team at this dealership are good hard working people! More

Great experience at DePaula recently. Service Manager Fred Jacobs took great care of me and my car. A longstanding issue with my hill start assist feature was quickly troubleshot by your expert techs an Fred Jacobs took great care of me and my car. A longstanding issue with my hill start assist feature was quickly troubleshot by your expert techs and finally resolved. More

Great Dealership We came from Canajoharie to buy our Escape. This is our second purchase from DePaula. Great dealership. Great price. On time delivery. Friendly sa We came from Canajoharie to buy our Escape. This is our second purchase from DePaula. Great dealership. Great price. On time delivery. Friendly salesperson. Not pushy. Knowledgeable of vehicles. Nice waiting area. When I had to go back for Environmental Package, got nice loaner car. Sales manager went out of his way to find the second fob for my car. This was no fault of salesperson that I didn't get it day of pick up. More

Sales person Felix was outstanding, as was the management and finance/closer. All were personable and easy to work with. Everyone was knowledgeable and the young man who explained the features was also excel and finance/closer. All were personable and easy to work with. Everyone was knowledgeable and the young man who explained the features was also excellent. I will definitely be a return customer and will tell friends of my experience. More

Highly Recomend! Best service in the capital Highly recommend. Best service in the capital district. I have been there a few times and they have been extremely helpful. Always great customer s Highly recommend. Best service in the capital district. I have been there a few times and they have been extremely helpful. Always great customer service. More

I am always treated like a valued customer. My car is ready on by the estimated time or earlier. All of the staff is wonderful. ready on by the estimated time or earlier. All of the staff is wonderful. More

Kind, quick & fast When I drove into service I was immediately greeted with Service writer Billy Pine. He asked all the right questions and got me in and out quickly. I When I drove into service I was immediately greeted with Service writer Billy Pine. He asked all the right questions and got me in and out quickly. I would highly recommend DePaula Ford to everyone. Thank you Billy for your kindness. More

Long time customer, always good service, even back when it was Ford Orange, I love that Richie and Lenie are still there. Quality service, I love the Ford Service card it was Ford Orange, I love that Richie and Lenie are still there. Quality service, I love the Ford Service card More