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DePaula Ford
Albany, NY
4,935 Reviews
When drivers around Schenectady, Troy, and Rennselear are in the market for a new car, they know they can count on DePaula Ford. At our dealership in Albany, NY, you’ll find a tremendous inventory of new, used, and certified pre-owned Fords. So whether you’re looking for a daily commuter like the Ford Focus or a big work pickup like the Ford F-150, we’ve got what you want!
Unlike some dealerships, we’re also fully committed to serving your needs as a customer. This means ensuring you get a good deal on a car that fits into your budget, which is why we always have a rotating selection of new vehicles specials, as well as used vehicle specials on select models. Check out our different financing and lease options today, and get ahead of the game by applying for financing online!
There are a number of reasons that so many people around Saratoga and Colonie continue to trust DePaula Ford. Find out why by stepping into our dealership and seeing what we have to offer during our regular hours Monday through Saturday. It’s easy to find us off of I-90 at 799 Central Avenue in Albany, NY, right across from Hannaford Supermarket. If you have any questions before you come in, feel free to give us a call at (518) 375-2163 and we’ll be glad to help you out!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
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Showing 4,935 reviews
November 28, 2019
2017 F-150 4x4 front end problem not covered by warranty Corporate Ford should have covered my repair under warranty given that the part is directly responsible for engaging the front hub of the four wheel d Corporate Ford should have covered my repair under warranty given that the part is directly responsible for engaging the front hub of the four wheel drive. The truck just had 38,000. Miles and is still under drive train warranty and the hub engaging is the drive train. The dealer was excellent and staff were professional. Ford corporate does not seem to be standing behind their product. Dealer and other non dealer mechanics said this is a common problem for this part to fail. More
by Ford owner for 30 years
Employees Worked With
Unknown
November 28, 2019
Sales person Felix was outstanding, as was the management and finance/closer. All were personable and easy to work with. Everyone was knowledgeable and the young man who explained the features was also excel and finance/closer. All were personable and easy to work with. Everyone was knowledgeable and the young man who explained the features was also excellent. I will definitely be a return customer and will tell friends of my experience. More
by Mja
Employees Worked With
Other Employees :
Kay Newell - excellent, Felix Mazzone, Tyler Foster
November 27, 2019
Highly Recomend! Best service in the capital Highly recommend. Best service in the capital district. I have been there a few times and they have been extremely helpful. Always great customer s Highly recommend. Best service in the capital district. I have been there a few times and they have been extremely helpful. Always great customer service. More
by Rick001ross
Employees Worked With
Josh
November 27, 2019
Kind, quick & fast When I drove into service I was immediately greeted with Service writer Billy Pine. He asked all the right questions and got me in and out quickly. I When I drove into service I was immediately greeted with Service writer Billy Pine. He asked all the right questions and got me in and out quickly. I would highly recommend DePaula Ford to everyone. Thank you Billy for your kindness. More
by misty1757
Employees Worked With
Billy Pine - service writer
November 26, 2019
Always quick and work done correctly DePaula made car buying a pleasure. But after buying, service is what's important. They always accommodate my times. I drive right inside the shop and DePaula made car buying a pleasure. But after buying, service is what's important. They always accommodate my times. I drive right inside the shop and get the work order written up right away. The service is qiuck, and while you wait, there is coffee and snacks and free WiFi. I recommend this dealer More
by kgerfin217
Employees Worked With
November 26, 2019
Long time customer, always good service, even back when it was Ford Orange, I love that Richie and Lenie are still there. Quality service, I love the Ford Service card it was Ford Orange, I love that Richie and Lenie are still there. Quality service, I love the Ford Service card More
by Kevin
Employees Worked With
November 21, 2019
A friendly and efficient place -- plus they always have apples right next to some sweet treats for a snack while you wait...everyone is always so nice. . apples right next to some sweet treats for a snack while you wait...everyone is always so nice. . More
by fordescapeguy
Employees Worked With
November 20, 2019
Carl was great! I had never bought a car from a dealership before so was worried I would be pressured or not be able to make it all work for the price I needed. Carl I had never bought a car from a dealership before so was worried I would be pressured or not be able to make it all work for the price I needed. Carl was so great with showing me vehicles and making sure I got what I was looking for and that I was within my budget. Carl and all the other staff made the process easy and stress free. Highly recommend! More
by 001
Employees Worked With
Carl Brickley
November 20, 2019
Patrick is friendly, helpful, and very knowledgeable about all the vehicles on the lot. He was able to find a vehicle to fit my needs and explained everything throughout the sales process. about all the vehicles on the lot. He was able to find a vehicle to fit my needs and explained everything throughout the sales process. More
by Ambibamz
Employees Worked With
Patrick Riolo
