DePaula Ford

Sales person Felix was outstanding, as was the management and finance/closer. All were personable and easy to work with. Everyone was knowledgeable and the young man who explained the features was also excel and finance/closer. All were personable and easy to work with. Everyone was knowledgeable and the young man who explained the features was also excellent. I will definitely be a return customer and will tell friends of my experience. More

Kind, quick & fast When I drove into service I was immediately greeted with Service writer Billy Pine. He asked all the right questions and got me in and out quickly. I When I drove into service I was immediately greeted with Service writer Billy Pine. He asked all the right questions and got me in and out quickly. I would highly recommend DePaula Ford to everyone. Thank you Billy for your kindness. More

I am always treated like a valued customer. My car is ready on by the estimated time or earlier. All of the staff is wonderful. ready on by the estimated time or earlier. All of the staff is wonderful. More

Highly Recomend! Best service in the capital Highly recommend. Best service in the capital district. I have been there a few times and they have been extremely helpful. Always great customer s Highly recommend. Best service in the capital district. I have been there a few times and they have been extremely helpful. Always great customer service. More

Long time customer, always good service, even back when it was Ford Orange, I love that Richie and Lenie are still there. Quality service, I love the Ford Service card it was Ford Orange, I love that Richie and Lenie are still there. Quality service, I love the Ford Service card More

Always quick and work done correctly DePaula made car buying a pleasure. But after buying, service is what's important. They always accommodate my times. I drive right inside the shop and DePaula made car buying a pleasure. But after buying, service is what's important. They always accommodate my times. I drive right inside the shop and get the work order written up right away. The service is qiuck, and while you wait, there is coffee and snacks and free WiFi. I recommend this dealer More

A friendly and efficient place -- plus they always have apples right next to some sweet treats for a snack while you wait...everyone is always so nice. . apples right next to some sweet treats for a snack while you wait...everyone is always so nice. . More

Patrick is friendly, helpful, and very knowledgeable about all the vehicles on the lot. He was able to find a vehicle to fit my needs and explained everything throughout the sales process. about all the vehicles on the lot. He was able to find a vehicle to fit my needs and explained everything throughout the sales process. More

Carl was great! I had never bought a car from a dealership before so was worried I would be pressured or not be able to make it all work for the price I needed. Carl I had never bought a car from a dealership before so was worried I would be pressured or not be able to make it all work for the price I needed. Carl was so great with showing me vehicles and making sure I got what I was looking for and that I was within my budget. Carl and all the other staff made the process easy and stress free. Highly recommend! More

Lenny is the best! I enjoy bringing in my vehicle especially when the service advisor Lenny is there. He is always welcoming, reviews what is needed and is thorough. I enjoy bringing in my vehicle especially when the service advisor Lenny is there. He is always welcoming, reviews what is needed and is thorough. More