DePaula Ford

Kris Bain worked hard to get me into my truck I walked into DePaula with a budget and a trade-in which was heavy into negative equity. I really did not believe the deal would go through, but Kris I walked into DePaula with a budget and a trade-in which was heavy into negative equity. I really did not believe the deal would go through, but Kris was able to meet my needs. I am very happy with the service from Kris and Mike, and I love the new truck. Happy holidays to all of the DePaula Ford family! More

Had warranty service and recalls . All completed in a timely manner. Quick and professional service . All questions were answered . When returning my loaner truck ( it is nice to have the same vehicle yo timely manner. Quick and professional service . All questions were answered . When returning my loaner truck ( it is nice to have the same vehicle you drive) my truck was brought up and running. Nice touch . More

State Inspection I was on time for my scheduled oil change and they were timely with the inspection. They did a good job. My service rep and the cashier were both ve I was on time for my scheduled oil change and they were timely with the inspection. They did a good job. My service rep and the cashier were both very polite and friendly. More

All went as expected. Negotiations went well. My experience with DePaula Ford was a pleasant one. I would recommend them to family and friends. Thank you bill / mike. experience with DePaula Ford was a pleasant one. I would recommend them to family and friends. Thank you bill / mike. More

A Smooth Operation Buying, or in my case leasing, a new car can be intimidating but this experience of turning in a leased Ford C-Max and leasing a new Ford Fusion went Buying, or in my case leasing, a new car can be intimidating but this experience of turning in a leased Ford C-Max and leasing a new Ford Fusion went smoothly and quickly. My wife and I are very happy with our Ford Fusion, which is a hybrid but does not have to be plugged in. And what a smart car! It lets me know if I am drifting out of my lane. Very happy with the whole experience and the car. More

Depaula always takes care of me. Everything’s isn’t always perfect but they always do there best to make it right. I been getting new trucks for 10 years I’ve been to almost every Ford Dealer around th always perfect but they always do there best to make it right. I been getting new trucks for 10 years I’ve been to almost every Ford Dealer around there not all the same. I wouldn’t go anywhere except DePaul More

Earned my future business Great customer service, they handled my trade in quickly and fairly and the buying process was smooth and stress-free! A year later I went back for a Great customer service, they handled my trade in quickly and fairly and the buying process was smooth and stress-free! A year later I went back for a recall repair, they had me in and out in an hour and a half without any pressure to add on services. More

Timely response on service needs The Associates are very customer service oriented with consorted efforts to identify a need in a timely manner and deploy a viable solution to achiev The Associates are very customer service oriented with consorted efforts to identify a need in a timely manner and deploy a viable solution to achieve customer satisfaction . More

Good job as usual. Lennyis always helpful and his explanations are clear and on point .My car was ready when he said it would be. explanations are clear and on point .My car was ready when he said it would be. More