DePaula Ford
Albany, NY
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
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Fantastic experience Thanks for a fantastic experience! Mackenzie and Albert were super helpful and knowledgeable. We will for sure be back and will let our friends know t Thanks for a fantastic experience! Mackenzie and Albert were super helpful and knowledgeable. We will for sure be back and will let our friends know that DePaula is the place to go! More
Considered purchasing My husband and I spoke with both Glenn and Mackenzie and had a really great feeling with them. As soon as we are ready financially we will be back to My husband and I spoke with both Glenn and Mackenzie and had a really great feeling with them. As soon as we are ready financially we will be back to work with Mackenzie and Glenn! More
professional and personable a car dealership with an affinity for customer service---glenn steve and eric could not have been more attentive---from the moment i entered the build a car dealership with an affinity for customer service---glenn steve and eric could not have been more attentive---from the moment i entered the building i was warmly greeted and immediately presented with car choices, incentives as well as provided a tour of the facilities---the purchase was easy to make and i look forward to years of superb servicing More
Great Experience! Overall, I had a great experience and would definitely recommend someone to buy a car here! Everyone was very friendly and attentive. Thank you for al Overall, I had a great experience and would definitely recommend someone to buy a car here! Everyone was very friendly and attentive. Thank you for all your help! More
Fantastic Friendly Service Albert was so easy to work with! He made shopping for cars much less intimidating than what I've experienced in the past. He's funny, and super knowle Albert was so easy to work with! He made shopping for cars much less intimidating than what I've experienced in the past. He's funny, and super knowledgeable, and very perceptive to any question and concern I had. I recommend him to everyone, there truly isn't anyone better! Thanks Albert! More
First Time Car Buyer Albert made buying my first car so easy and affordable! I was nervous to see what I could afford and Albert went above and beyond to get me the best p Albert made buying my first car so easy and affordable! I was nervous to see what I could afford and Albert went above and beyond to get me the best price. He actually made buying my first car a fun experience instead of an intimidating one, he’s really the best. More
Excellent Customer Service!! Everyone I came in contact with was personable, professional and knowledgeable. I would highly recommend DePaula to anyone looking for a new car!! I Everyone I came in contact with was personable, professional and knowledgeable. I would highly recommend DePaula to anyone looking for a new car!! I was introduced from everyone to Jay, to Steve, to Glenn, to Bryan and then to Mackenzie - each one was an absolute pleasure to deal with. Thank you for making my experience so easy! More
Excellent experience. Professional and courteous. Felt that lease offer was a reasonable deal. Did not feel pressured and overall customer service was much better than with other local dealerships. Sa Felt that lease offer was a reasonable deal. Did not feel pressured and overall customer service was much better than with other local dealerships. Sales staff was respectful and did not appear to be overly aggressive. More
Great Service Great service from Carl and Mackenzie. Highly recommended. Came in to see options and ended up driving away in a new Mazda3. Fair value for everything Great service from Carl and Mackenzie. Highly recommended. Came in to see options and ended up driving away in a new Mazda3. Fair value for everything More
Excellent Dealership team is knowledgeable, pleasant to work with, and kept me informed of the process and timing. The facility was clean, organized, and a grea Dealership team is knowledgeable, pleasant to work with, and kept me informed of the process and timing. The facility was clean, organized, and a great waiting area with refreshments and snacks. More




