DePaula Ford
Albany, NY
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
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Showing 5,800 reviews
Excellent experience. Professional and courteous. Felt that lease offer was a reasonable deal. Did not feel pressured and overall customer service was much better than with other local dealerships. Sa Felt that lease offer was a reasonable deal. Did not feel pressured and overall customer service was much better than with other local dealerships. Sales staff was respectful and did not appear to be overly aggressive. More
Excellent Dealership team is knowledgeable, pleasant to work with, and kept me informed of the process and timing. The facility was clean, organized, and a grea Dealership team is knowledgeable, pleasant to work with, and kept me informed of the process and timing. The facility was clean, organized, and a great waiting area with refreshments and snacks. More
Great Service Great service from Carl and Mackenzie. Highly recommended. Came in to see options and ended up driving away in a new Mazda3. Fair value for everything Great service from Carl and Mackenzie. Highly recommended. Came in to see options and ended up driving away in a new Mazda3. Fair value for everything More
Excellent experience for daughters first car purchase Best used car buying experience ever! Will definitely return! Bought daughters first car and couldn’t have been more happy with the experience and the Best used car buying experience ever! Will definitely return! Bought daughters first car and couldn’t have been more happy with the experience and the car! More
Great customer service and knowledgeable staff. Overall I had a great experience at this dealership! My most memorable part was talking with Mackenzie who was not only extremely knowledgeable about Overall I had a great experience at this dealership! My most memorable part was talking with Mackenzie who was not only extremely knowledgeable about Mazda's (this is my first Mazda) but she was so friendly and caring. Buying a car is a big deal and I had a ton of questions -- she guided me through everything all while being kind and gracious! I normally don't write reviews but I felt this great stewardship of ownership and knowledge deserved recognition. More
Great customer service Nate and Carl made my experience quick and easy. I told them what I wanted and they made it rain. Great donuts in the waiting room as well. Nate and Carl made my experience quick and easy. I told them what I wanted and they made it rain. Great donuts in the waiting room as well. More
Great Experience Mike got us in and out and in the car we wanted. Couldn’t have asked for a more pleasurable experience at a dealership. Thanks, Mike Mike got us in and out and in the car we wanted. Couldn’t have asked for a more pleasurable experience at a dealership. Thanks, Mike More
Great experience Mike was able to help me pick out the best vehicle for my knees which ended up being a 2017 certified preowned Ford Escape I have nothing but good th Mike was able to help me pick out the best vehicle for my knees which ended up being a 2017 certified preowned Ford Escape I have nothing but good things to say about the experience. More
Amazing Wow...what a great experience. Marat was the best sales person I ever dealt with. He made the process smooth and fun. He is a person that you have Wow...what a great experience. Marat was the best sales person I ever dealt with. He made the process smooth and fun. He is a person that you have to meet if you’re in the market for a vehicle. Low pressure honest and just flat out caring. Thank you marat and thank you DePaula Ford and Mazda! More
A great service from Eric, Brian and Marat. Stellar job by Marat, was a knowledgeable salesman. A step up from another one there. He worked with Eric and Brian to help my son have a pleasureable first new ca Marat, was a knowledgeable salesman. A step up from another one there. He worked with Eric and Brian to help my son have a pleasureable first new car purchase experience. Each one of them worked together as a team. DePaula Ford will be our go to dealership as long as they are there! More





