DePaula Ford - Service Center

Did a great job! Courteous and prompt which is rare now a days. Would recommend the mobile service for sure. Courteous and prompt which is rare now a days. Would recommend the mobile service for sure. More

The bathroom look like i stepped into a prison bathroom m i wear suits like the rest of there constituents how can there be no coat hanget r in the stole it ws broke off and nver replaced the carpets look li i wear suits like the rest of there constituents how can there be no coat hanget r in the stole it ws broke off and nver replaced the carpets look like that be sitting thrtere for 50 years it need a face life major nothing to so with CHANCE WHO HELPED HE WAS GREAT More

I'll start by saying all the guys (Lenny, Luis, Chance, Justin) are great. On my most recent visit, Lou drew the 'short straw.' I say that because I went in w a list of 13 separate issues/concerns I wa Justin) are great. On my most recent visit, Lou drew the 'short straw.' I say that because I went in w a list of 13 separate issues/concerns I wanted to address before my warranty expired at the end of the month. To say Lou did an excellent job working through my list is an understatement. Lou warned me some of the parts may not arrive for five days. Well, four days later, Lou had EVERYTHING wrapped up. Way above expectation! He didn't overlook a single thing on that list. I am in his debt. My ride (black 2017 Mustang GT TracPack) is back in top form. On a more personal note, Lou is just a good guy. He's genuine. He's no xx. He'll do everything he can for you. Period. (Lou, thanks bro! I was worried this one was gonna be a nightmare. You know that. xxxxxxfor handling it like a boss. 💪) More

Customer service was nasty and didn’t do a good job and pay me for what you do not do on my customer service one was on profess pay me for what you do not do on my customer service one was on profess More

I was very happy with my service appointment this time around as the service manager was very professional and communicative 👍 around as the service manager was very professional and communicative 👍 More

Friendly and very fast. Everyone I dealt with was very helpful. I will return for future needs Everyone I dealt with was very helpful. I will return for future needs More

Lenny, it is always a pleasure. Your professional approach with clear and concise communication has been great. Updates involving the service is awesome. Thank you for being a great Your professional approach with clear and concise communication has been great. Updates involving the service is awesome. Thank you for being a great service advisor. Continue the great work. More

Convenient appointment time, welcomed upon arrival, great staff of people. Work completed on time and to my satisfaction. Quick checkout, thanked for my business. staff of people. Work completed on time and to my satisfaction. Quick checkout, thanked for my business. More

Excellent service. Luis handled my appointment with professionalism. Even applying a ford rebate to my purchase without my having to request it. Luis handled my appointment with professionalism. Even applying a ford rebate to my purchase without my having to request it. More

Dealership has always been accommodating of my needs and the available time I have to make my appointments the available time I have to make my appointments More