DePaula Ford - Service Center

Luis was excellent. He handled my repair, and gave me back my truck with the inside cleaned. I can't say enough about how they treated me. Top notch team! He handled my repair, and gave me back my truck with the inside cleaned. I can't say enough about how they treated me. Top notch team! More

They took care of the issue quickly and promptly Professional kind courteous prompt and clear Professional kind courteous prompt and clear More

My wife and I have been loyal customers with the Ford dealership for more than 20 years. We have purchased 5 vehicles from Ford over the last 20 years. We have dealt with Lenny Farnam a majority of those dealership for more than 20 years. We have purchased 5 vehicles from Ford over the last 20 years. We have dealt with Lenny Farnam a majority of those years. Our experience working with Mr Farnam have always been satisfying and commendable! More

Lenny was very helpful and kept me apprised of the progress on my vehicle as it was being serviced. The video of actual work being performed was a great touch, and something I haven't seen from other progress on my vehicle as it was being serviced. The video of actual work being performed was a great touch, and something I haven't seen from other dealership service centers. All the folks at Depaula have been great from my purchase to service, to just asking questions. More

Awesome! Concierge pick up / drop off service excellent. Outstanding customer service and communication with video. Concierge pick up / drop off service excellent. Outstanding customer service and communication with video. More

Lenny was very helpful and helped me understand what I needed for my truck. I would recommend him to anyone who wants great service needed for my truck. I would recommend him to anyone who wants great service More

All thought the vehicle was not purchased her or ever here for any service i was treated well and the oil leak was addressed quockly here for any service i was treated well and the oil leak was addressed quockly More

All around good people. Easy to deal with. I'll be back again. Great, Great! Easy to deal with. I'll be back again. Great, Great! More

Phenomenal service! I almost forgot about my rewards points until Luis reminded me and that I was able to use them for service done to my Ford. (You can check them on Fo I almost forgot about my rewards points until Luis reminded me and that I was able to use them for service done to my Ford. (You can check them on FordPass app.) More

My vehicle was ready before the promised time and all work was performed as expected. Communications were excellent and friendly. work was performed as expected. Communications were excellent and friendly. More