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DeVoe Cadillac

Naples, FL

Overview
Employees
Reviews
Vehicles
4.6
294 Reviews
At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our website for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content.
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4100 Tamiami Trail North

Naples, FL

34103

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Showing 294 reviews

April 19, 2025

John was straight forward, honest and sincere. You now have a new customer going forward More

by kobakofk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John in service
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Apr 20, 2025 -

DeVoe Cadillac responded

Hello, Thank you for your kind feedback! We're so glad to hear that John provided you with straightforward, honest, and sincere service. We're excited to have you as a new customer and look forward to assisting you again in the future!

April 19, 2025

The experience was very positive. Miss Koenig was first class in welcoming me and taking care of my car. She was much appreciated. More

by LRKLOCKE
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miss Koenig
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Apr 20, 2025 -

DeVoe Cadillac responded

Hello, Thank you for sharing your positive experience! We're thrilled to hear that Miss Koenig provided first-class service and took great care of your vehicle. We truly appreciate your kind words and look forward to assisting you again in the future!

April 19, 2025

Overpriced unorganized pester the customer to give a review and delay the customer so the appointment takes longer More

by KENOLET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Wrong department need service
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Apr 22, 2025 -

DeVoe Cadillac responded

Hello, We sincerely apologize for your experience. Your feedback is important, and we understand your frustration. We strive to provide a smooth and efficient service, and it’s clear we fell short during your visit. Please feel free to reach out to us at your convenience so we can address your concerns directly and work towards improving your experience in the future.

April 19, 2025

I felt I was over charged compared since last time. I dont like tack on chgs like shop supplies, a additional $28.05, for supplies?? More

by DSASS1027
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John Mullins, good man!
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Apr 22, 2025 -

DeVoe Cadillac responded

Thank you for bringing this to our attention. We understand your concerns about the additional charges and how that can impact your experience. If you’d like to discuss the breakdown of the invoice further, our team would be happy to go over it with you and make sure everything is clear.

April 19, 2025

Always professional and friendly. Work is done in a timely manner and you are always informed before any work is done so they have your approval to go ahead with it. More

by SOPHIEBEZIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I did not work with sales only the Service Dept
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Apr 20, 2025 -

DeVoe Cadillac responded

Hello Sophie, Thank you for your kind words! We're glad to hear that you consistently experience professional and friendly service. It's great that we could keep you informed and make sure you're always in the loop before any work is done. We truly appreciate your trust in us and look forward to your next visit!

April 19, 2025

John Mullens is professional, courteous, knowledgeable, and easy to work with. Plus they provide round trip transportation. More

by ghansen0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None
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Apr 20, 2025 -

DeVoe Cadillac responded

Hello, thank you for sharing your positive experience! We’re thrilled to hear that John Mullens provided such excellent service. It’s great to know that our round trip transportation was a helpful convenience. We appreciate your kind words and look forward to serving you again in the future!

April 19, 2025

terrible service. We bought a black wing. Went in for a rattle. They must not have driven the car because it still rattles. They said it was the rear view mirror. SOOO More

by BUSYMAD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
hes left.
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Apr 22, 2025 -

DeVoe Cadillac responded

Hello, thank you for sharing your feedback. We sincerely apologize for the experience you had with us. Please know that your concerns are important to us, and we'd like to address them properly. If you'd like, please reach out to us so we can discuss this further and find a resolution. We value your business and hope to make things right.

April 16, 2025

arrived with an engine warning light. . 1 1/2 hrs later repaired and clean car!!! More

by JOMARIE3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben asdisted
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Apr 16, 2025 -

DeVoe Cadillac responded

Hi, thank you for the great feedback! We're glad we could quickly take care of the engine warning light and get you back on the road—with a clean car too! We appreciate you choosing DeVoe Cadillac.

April 15, 2025

This is my first time with the service experience at DeVoe Cadillac. My car was ready in three hours for something that was I considered to be something pretty hard to do. The service assistant did an o More

by keithsuch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Brewster
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Apr 16, 2025 -

DeVoe Cadillac responded

Hi Keith, thank you for the great feedback! We're happy to hear your first service visit went smoothly and that our team was able to handle the job efficiently. It’s great to know your service assistant made a strong impression—we’re here whenever you need us at DeVoe Cadillac!

April 15, 2025

Jim Lombardo was extremely knowledgeable, friendly and professional. I never felt pressured, but thought if he was a representation of the company, then I was in good hands. More

by nuttygtr
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Lombardo
Report | Print
Apr 16, 2025 -

DeVoe Cadillac responded

Hi, thank you for your thoughtful feedback! We're glad Jim Lombardo made such a positive impression with his friendly and professional approach. It means a lot to know you felt confident working with him and the DeVoe Cadillac team.

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