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DeVoe Cadillac

Naples, FL

4.6
301 Reviews
At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our website for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content.
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4100 Tamiami Trail North

Naples, FL

34103

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Showing 301 reviews

April 01, 2025

We absolutely enjoyed every aspect of leasing a car with Devoe Cadillac. Fantastic customer service, upscale environment, wonderful people, and amazing selection of vehicles. More

by jabellucci27
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Douglas Siegel
Apr 02, 2025 -

DeVoe Cadillac responded

Hi, Thank you so much for sharing your experience! We're thrilled to hear that you enjoyed every aspect of leasing a car with DeVoe Cadillac. We truly appreciate your kind words and look forward to serving you again in the future!

April 01, 2025

Great customer service, my vehicle is always properly fixed and delivered on time as promised. Very friendly, accommodating and easy to work with. More

by GeneNaplesFL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Svenja Koenig
Apr 02, 2025 -

DeVoe Cadillac responded

Hi, Thank you for your kind words! We're thrilled to hear that you're consistently satisfied with our service. We strive to provide timely and reliable repairs, and it's great to know we hit the mark for you. We look forward to working with you again soon!

April 01, 2025

It was an amazing experience. We got a very pleasant atmosphere and approach, including exhaustive information. More

by Pavel MILOTA
Recommend Dealer
Yes
Employees Worked With
Jim Lombardo
Apr 02, 2025 -

DeVoe Cadillac responded

Hi, Thank you for sharing your wonderful feedback! We're so glad to hear that you had an amazing experience with us and that the atmosphere and detailed information provided met your expectations. We look forward to serving you again in the future!

September 16, 2024

I recently purchased a used car from DeVoe Cadillac that I saw listed on the internet and had it shipped to me. I worked with Dwight (salesperson) and Brandon (finance) and this was easily the best experien More

by Go Cats!
Recommend Dealer
Yes
Employees Worked With
Dwight Pike; Brandon Pallottino
Sep 18, 2024 -

DeVoe Cadillac responded

Hi, Thank you for sharing your experience with DeVoe Cadillac. We're thrilled to hear that Dwight and Brandon made your purchase process smooth and that you felt valued throughout. We appreciate your trust and are delighted you're enjoying your new car. We look forward to assisting you again in the future!

July 24, 2024

This dealership is very poor in responding to phone calls. I have made three phones calls over two day and can not get anyone to return my call The switchboard operated even hiring up on me the last More

by judneal
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
business manger
Jul 26, 2024 -

DeVoe Cadillac responded

Thank you for reaching out to us regarding your recent visit. Your concerns are of utmost importance to us. We apologize for any inconvenience your visit may have caused you and want you to know we have forwarded your review to the appropriate party to handle your concerns. You can expect to hear a response from our team shortly. In the meantime, we thank you for your patience and look forward to speaking to you soon.

Jul 26, 2024 -

DeVoe Cadillac responded

Thank you for reaching out to us regarding your recent visit. Your concerns are of utmost importance to us. We apologize for any inconvenience your visit may have caused you and want you to know we have forwarded your review to the appropriate party to handle your concerns. You can expect to hear a response from our team shortly. In the meantime, we thank you for your patience and look forward to speaking to you soon.

Jul 31, 2024 -

DeVoe Cadillac responded

Hello, we’re sorry to hear about the difficulties you’ve experienced with our phone response. This is not the level of service we aim to provide, and we understand how frustrating this must be. We will address this issue with our management team to improve our communication practices. If you need immediate assistance, please reach out to us directly, and we’ll make sure your concerns are addressed promptly.

March 22, 2024

Purchased a Lyriq a year ago. The F&I Manager talked me into Road Hazard. My car was a lemon (different story), I have called, emailed, and texted the F&I manager to kindly cancel More

by Angel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Ken Burkart
Mar 24, 2024 -

DeVoe Cadillac responded

Thank you for reaching out to us regarding your recent visit. Your concerns are of utmost importance to us. We apologize for any inconvenience your visit may have caused you and want you to know we have forwarded your review to the appropriate party to handle your concerns. You can expect to hear a response from our team shortly. In the meantime, we thank you for your patience and look forward to speaking to you soon.

February 15, 2024

Edward Lee was my service advisor at Devoe Cadillac, Naples, Florida. He expedited the installation of a new battery. Thanks so much to Mr Lee and the service team so that I could make my meeting. More

by klumpdean
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 15, 2024 -

DeVoe Cadillac responded

Thank you for your feedback! We're delighted to hear that Edward Lee and our service team at DeVoe Cadillac were able to expedite the installation of your new battery, allowing you to make your meeting. We appreciate your kind words and your business. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

January 11, 2024

Last Oct wrote a letter to owner describing shabby service. Received no reply. Am now trying to schedule simple maintenance appointment. Would expect a return call within five minutes. Two hours la More

by zurcher001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jessica Garlock, John Mullins
Jan 12, 2024 -

DeVoe Cadillac responded

Thank you for reaching out to us regarding your recent visit. Your concerns are of utmost importance to us. We apologize for any inconvenience your visit may have caused you and want you to know we have forwarded your review to the appropriate party to handle your concerns. You can expect to hear a response from our team shortly. In the meantime, we thank you for your patience and look forward to speaking to you soon.

September 08, 2023

I have read many of the other reviews for the dealership. I really am sorry many of them had bad experiences. Purchasing and maintaining a vehicle are both expensive and emotional experiences. My experien More

by rawinston
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jeremiah Harrison
Sep 14, 2023 -

DeVoe Cadillac responded

Hello Valued Customer, Thank you so much for sharing your positive experience with us and for taking the time to leave this thoughtful review. We're delighted to hear that Jeremiah Harrison and Devoe provided you with exceptional service and made your vehicle purchase a smooth and satisfactory process. Your kind words mean a lot to us, and we look forward to assisting you with any future vehicle needs. Your trust in us is greatly appreciated, and we're here to ensure you continue to have positive experiences with our dealership. Enjoy your '23 CT4-V Blackwing! Safe Travels, Your DeVoe Cadillac Team

July 06, 2023

Disappointed, they worked on my car,got it back, not working properly, of course zero accountability. More

by sweetbea47
Service Price Transparency
Service Time
Recommend Dealer
No
Employees Worked With
The person who worked on my car
Jul 10, 2023 -

DeVoe Cadillac responded

Hello, we are sorry to hear about your disappointment with the service provided for your car. We understand the frustration of receiving your vehicle back and finding that it is not working properly. We take accountability for our work and strive to provide high-quality service. We would like to investigate the issue further and address your concerns. Please contact our customer service department at your earliest convenience so that we can work towards resolving the situation to your satisfaction. Thank you for bringing this to our attention, and we look forward to the opportunity to make things right.

Jul 12, 2023 -

sweetbea47 responded

If you would please provide me with the contact information of the person whom, I need to speak with?

Jul 13, 2023 -

DeVoe Cadillac responded

Hello, please contact our service manager Chuck Henthorne at 239-261-1234. Thank you!

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