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DeVoe Cadillac

Naples, FL

Overview
Employees
Reviews
Vehicles
4.6
319 Reviews
At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our website for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content.
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4100 Tamiami Trail North

Naples, FL

34103

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Showing 319 reviews

June 21, 2025

My battery died on the lot as I brought it in. What good luck. My advisor, John Mullin, took care of me right away as he always does. He is very thorough and is unfailingly polite and professi More

by KATHLEEN.MCCLOSKEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Mullins, Service Advisor.
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Jun 23, 2025 -

DeVoe Cadillac responded

Thank you, Kathleen. We're so glad everything worked out when your battery died and that John Mullin was there to take care of you right away. It's great to hear he continues to provide such professional and thorough service, and that our loaner team was able to help keep your day on track. We truly appreciate your continued loyalty to DeVoe.

June 20, 2025

They did a great job of taking care of all my needs. Why do I have to write at least 15 words😂😂 More

by witt1024
Recommend Dealer
Yes
Employees Worked With
Paul Martin
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Jun 20, 2025 -

DeVoe Cadillac responded

Hi, thank you for your feedback! We’re glad our team took great care of all your needs at DeVoe Cadillac. We appreciate you sharing your experience!

June 19, 2025

Service was done faster than quoted. I was offered options to get home but didn’t need the offer. Benjamin was very friendly, and accommodating. More

by RENATAF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benjamin
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Jun 20, 2025 -

DeVoe Cadillac responded

Hi, thank you for sharing your experience! We’re glad the service was faster than expected and that Benjamin was friendly and accommodating. We appreciate your feedback!

June 18, 2025

Worst customer experience ever! Lyriq needed sealing in rear window=-" only one mechanic can fix this " was literally months and they never followed up. Absolutely unacceptable and More

by crobertsrun
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
cant remeber= woman in service department
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Jun 20, 2025 -

DeVoe Cadillac responded

Hi, thank you for your feedback. We're very sorry to hear about your experience with the Lyriq repair and the lack of follow-up. That’s not the level of service we aim to provide at DeVoe Cadillac. Please reach out to us directly so we can review what happened and work toward a resolution.

June 17, 2025

All good. John has always been great. Service was punctual and efficient . Will be back More

by SFAV25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John mullin
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Jun 18, 2025 -

DeVoe Cadillac responded

Thank you for the great feedback! We're happy to hear everything went well and that John continues to provide excellent service. We look forward to seeing you again!

June 16, 2025

only for warranty service not fixing a flat tire because the tires are 8 years old is ridiculous. tire wear is an indicator for replacement not age. to not fixing a slow leak and suggesting $1500 to replace More

by remansfield
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
unknown
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Jun 18, 2025 -

DeVoe Cadillac responded

Hi, We appreciate you sharing your experience. Tire safety is very important to us, and our recommendations are based on industry standards to keep you safe on the road. We’re sorry if the suggested tire replacement felt unexpected or costly. Please contact us if you’d like to talk more about your situation so we can help clarify and find the best solution.

June 14, 2025

The service was odd and done in a timely manner. Glad I went off season, much easier to schedule appt More

by cstoreadvantagedan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stevania was my Customer Service Agent
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Jun 16, 2025 -

DeVoe Cadillac responded

Thank you for sharing your experience with DeVoe Cadillac. We’re glad the timing worked well for you and that scheduling was easier during the off season. If you have any questions or need further assistance, please don’t hesitate to reach out.

June 14, 2025

The service is really good, but expensive. This time I was unhappy that they changed all my settings and I had to go back to have them reset. (seat exit was put in full recline) I am 85 and d More

by JRRYDS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't recall the name of the guy.
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Jun 16, 2025 -

DeVoe Cadillac responded

Hi, thank you for your feedback. We’re glad to hear you find our service good. We’re sorry for the inconvenience with your seat settings and the changes to the images. We want to make sure you’re comfortable and confident using your vehicle, so please don’t hesitate to reach out or stop by, we’ll be happy to help you reset everything and answer any questions.

June 07, 2025

Luke was very good. He told me what needed to done and done in a timely manner. Very happy with the service department. More

by mj.bucci18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luke Allen
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Jun 08, 2025 -

DeVoe Cadillac responded

Thank you for sharing your experience! We're glad to hear Luke kept you well-informed and that everything was handled efficiently. It's great to know you're happy with the service department!

June 07, 2025

Prompt and courteous. Took only 45 minutes. Best service and people that I have dealt with at any dealership More

by frankschopler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Bisek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack Fitzgerald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Beatty
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 08, 2025 -

DeVoe Cadillac responded

Thank you, Frank! We’re honored by your kind words and thrilled to know this was the best service experience you’ve had at any dealership. Our team works hard to provide prompt, respectful care, and it’s great to hear that it came through. We look forward to serving you again!

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