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DeVoe Cadillac

Naples, FL

4.6
292 Reviews
At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our website for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content.
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4100 Tamiami Trail North

Naples, FL

34103

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Showing 293 reviews

May 13, 2025

Service department continuous communication issues I bought ny Cadillac from devoe in 2022 - Angel was our salesman and he was super helpful and nice. The issues I have with Devoe are with the servi More

by JULI.WHALEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Luke
May 15, 2025 -

DeVoe Cadillac responded

Hi Juli, thank you for taking the time to share such a detailed and thoughtful review. While we’re glad to hear Angel made your purchase experience a positive one, we sincerely apologize that your service visits haven’t met expectations. We understand how frustrating it can be when communication breaks down, especially when you're trying to use our pickup and delivery option for added convenience. Your concerns regarding pricing transparency, follow-up, and comfort during in-person visits are all valid and will be addressed internally with our team. We value your continued trust in DeVoe Cadillac and would appreciate the opportunity to restore your confidence in our service department. If you'd be open to discussing this further, please don’t hesitate to reach out to us directly.

May 11, 2025

John has always given the correct solution for any problem that you might have.with your automobile. More

by AMCFARLANE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Mullins
May 12, 2025 -

DeVoe Cadillac responded

Hi, thank you for your kind words! We're glad to hear that John has consistently provided the right solutions for your vehicle. We truly appreciate your feedback and look forward to continuing to assist you!

May 11, 2025

Another great job by the salesman, Peter, getting my new car ready and explaining and setting up everything. Also, Ken handled the financial aspect very well, again. I continue to use this dealership for th More

by PMEYEROWITZ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Peter Miller
May 12, 2025 -

DeVoe Cadillac responded

Hi, Thank you for the kind words! We're glad to hear Peter and Ken provided another smooth and professional experience. We truly appreciate your continued loyalty to DeVoe Cadillac.

May 10, 2025

I bought a 2022 Cadillac XT4 CPO still under warrantee a few weeks ago. I brought it in for service to replace a loose piece of door trim on the rear drivers side door. I was told on April 23 that it would More

by mpescik
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dwight Pike (5 stars)
May 13, 2025 -

DeVoe Cadillac responded

.Hello, thank you for sharing your feedback with us. We're so glad to hear that you and your wife are enjoying the 2022 Cadillac XT4! However, we sincerely apologize for the delay in getting your door trim issue resolved. We understand your frustration, and this is certainly not the level of service we aim to provide. Please contact us directly so we can work to get this resolved quickly and make things right. We appreciate your patience and value your continued trust in DeVoe Cadillac.

May 10, 2025

Excellent dealership. No haggling. Very personal able. Very easy t deal with. Options in car were explained in detail, and they are many. More

by j9033
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Danny Bisek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack Fitzgerald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Beatty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Lombardo
May 11, 2025 -

DeVoe Cadillac responded

Hi, thank you for your kind words! We're thrilled to hear that your experience with us was smooth and hassle-free. We pride ourselves on providing detailed and personal service, and we're glad that it made a positive impact on you. If you need anything in the future, don't hesitate to reach out!

May 10, 2025

Clean, efficient, and welcoming. Nothing further needs to be said. This is starting to be a pain in the. More

by MNWANNABE6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Na
May 11, 2025 -

DeVoe Cadillac responded

Hi, thank you for your review. We're happy to hear you had a positive experience with our team. If there's anything else you'd like to share, please feel free to reach out. We truly value your feedback!

May 10, 2025

The absolute best experience! Not the typical car dealership approach. Good people enjoying what they do and treating customers like family! More

by Naples
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Danny Bisek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Lombardo
May 11, 2025 -

DeVoe Cadillac responded

Thank you for the kind words! We're so glad to hear you had such a great experience at DeVoe Cadillac. It's our goal to make every guest feel like family, and it means a lot to know our team made a lasting impression.

May 07, 2025

Everyone was very courteous during my recent visits. Luke explained repairs and made arrangements for courtesy car while repairs were made. He kept me informed of any issues via text. Finally resolved k More

by NAPLESM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luke
May 08, 2025 -

DeVoe Cadillac responded

Thank you for your kind words! We're glad to hear everyone was courteous during your visits and that Luke provided clear communication and support throughout the repair process. We appreciate you choosing DeVoe Cadillac and are happy we could resolve the key fob issue for you!

May 07, 2025

Svanja was polite and courteous. She is an asset to your team! My wife and I appreciate her service. More

by Dr Prebish
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Svenja
May 08, 2025 -

DeVoe Cadillac responded

Thank you, Dr. Prebish! We’re so glad to hear that Svanja made a great impression with her polite and courteous service. We truly appreciate your kind words and will be sure to share them with her and the team at DeVoe Cadillac.

May 07, 2025

It was great. I was taken care of right away when I arrived in informed about different issues my car needed. Luke was very courteous. More

by SHRNMOORE1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luke in service
May 08, 2025 -

DeVoe Cadillac responded

Thank you for sharing your experience! We're glad to hear that Luke took great care of you and provided clear information about your car's needs. We appreciate your kind words and look forward to serving you again at DeVoe Cadillac!