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DeVoe Cadillac

Naples, FL

4.6
294 Reviews
At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our website for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content.
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4100 Tamiami Trail North

Naples, FL

34103

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Showing 294 reviews

April 29, 2025

John…the Service Agent was great. Very happy with his knowledge and his interest in helping me. More

by tdolan2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John from service not sales
Apr 30, 2025 -

DeVoe Cadillac responded

Thank you for the great feedback! We're glad to hear John provided knowledgeable and helpful service—he'll appreciate the kind words. We’re grateful you chose DeVoe Cadillac!

May 01, 2025 -

DeVoe Cadillac responded

Thank you for sharing your experience! We're so glad to hear that John provided you with great service and showed genuine interest in helping you. We’ll be sure to pass along your kind words to him! We look forward to assisting you again in the future.

April 29, 2025

Seamless service - min waiting time rep was knowledgeable overall a very good experience. Would consider this dealership when in the market for my next auto More

by MJPASSR@aol.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Apr 30, 2025 -

DeVoe Cadillac responded

Thank you for your kind words! We're glad to hear your service visit was smooth and efficient, and that our team made a great impression. We’d love the opportunity to assist you again when you're ready for your next vehicle!

May 01, 2025 -

DeVoe Cadillac responded

Thank you for your wonderful feedback! We're thrilled to hear that your experience was seamless and that our team provided you with knowledgeable service. We look forward to assisting you again when you're ready for your next vehicle!

April 29, 2025

We dealt with Doug Sigel who sold us a Cadillac XT4 for my wife. My wife and I both said that the sales experience was the best we ever had. Doug was professional and took the time to understand what we wa More

by ndimaio7
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Doug Sigel gets five stars
Apr 30, 2025 -

DeVoe Cadillac responded

Thank you for sharing your experience! We're so pleased to hear that Doug Sigel made your Cadillac XT4 purchase smooth and enjoyable. His attention to detail and commitment to your satisfaction mean a lot to us. We truly appreciate your recommendation and hope your wife loves her new Cadillac!.

May 01, 2025 -

DeVoe Cadillac responded

Thank you so much for sharing this, and congratulations on your new Cadillac XT4! We're thrilled to hear that Doug provided such a standout experience and truly took the time to understand your needs. It means a lot to know this was the best sales experience you've had—we’ll be sure to share your kind words with him. Enjoy every mile ahead!

April 29, 2025

John Mullens is great at his job knowledgeable and professional . Found it a bit expensive. More

by roger56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Mullens
Apr 30, 2025 -

DeVoe Cadillac responded

Thank you for the feedback, Roger. We're glad to hear John Mullens impressed you with his knowledge and professionalism. We understand your concern about pricing and appreciate your honesty—your input helps us continue to improve.

May 01, 2025 -

DeVoe Cadillac responded

Thank you for the feedback, Roger! We're glad to hear John Mullens provided you with knowledgeable and professional service—it’s always our goal to deliver that level of care. We understand your thoughts on pricing and truly appreciate your honesty. Your input helps us continue to improve!

April 28, 2025

I have had two bad experiences with your service department misdiagnosing my vehicle on two separate occasions. The first incident caused me to replace all 4 tires on my vehicle when after doing so, More

by JOE@JSANDERS.NET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Luke Allen
May 01, 2025 -

DeVoe Cadillac responded

Joe, we truly regret to hear about the frustration you've experienced. While our team always aims to provide thorough assessments based on the information and symptoms at hand, we recognize how upsetting it must have been to seek a second opinion and receive a different outcome. If there's anything we can do to address this further for you, please feel free to contact us. Thank you for sharing your experience.

April 27, 2025

I brought my xt4 there for the open and close light which kept coming on. I brought it to service 5xs and they kept it for about a month on each visit. I just got it back and that light went back on. They re More

by robbie240
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John Mullen
Apr 30, 2025 -

DeVoe Cadillac responded

Thank you for sharing your experience, Robbie. We understand how frustrating it must be to face these ongoing issues with your XT4. We truly value your time and your trust in us, and we’re committed to resolving these concerns as quickly and thoroughly as possible. We appreciate your patience as we work to get everything right. We’ll be sure to address all the issues during your upcoming appointment and ensure the necessary steps are taken to meet your expectations.

April 27, 2025

Very good service b y John the service rep! So far car is performing in a normal manner! More

by RCGRAFF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Lombardo
Apr 28, 2025 -

DeVoe Cadillac responded

Hello! Thank you for your feedback. We're glad to hear you received great service from John, our service rep, and that your car is performing well. We appreciate you choosing DeVoe Cadillac!

April 27, 2025

Luke did a great job handling our service. Roger helped us with some setup issues with our new Lyriq. More

by familylynch31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Martin
Apr 28, 2025 -

DeVoe Cadillac responded

Luke did a great job handling our service. Roger helped us with some setup issues with our new Lyriq.

April 27, 2025

Also a perfect visit. My car looked fabulous too after a wash. I have always had good service at this dealership. More

by SUSANNART
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Fitzgerald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2025 -

DeVoe Cadillac responded

Hi! Thank you for the fantastic feedback. We're so glad to hear you had another perfect visit and that your car looked fabulous after the wash. We truly appreciate your continued trust in DeVoe Cadillac for excellent service!

April 26, 2025

Very professional. Good customer comfort service. The use of a car at no charge was a important factor in the excellent rating! More

by doug1023
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service writer
Apr 28, 2025 -

DeVoe Cadillac responded

Thank you for sharing your experience with us! We’re so pleased to hear that you found our team professional and that the comfort and convenience we aim to provide made a positive impact on your visit. We truly appreciate your feedback and look forward to serving you again in the future!

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