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DeVoe Cadillac

Naples, FL

4.5
249 Reviews
At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our website for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content.
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4100 Tamiami Trail North

Naples, FL

34103

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Showing 249 reviews

April 05, 2025

Easy to work with and friendly. Celeste Chandler was very helpful and not at all pushy. More

by jkarp617
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Celeste Chandler
Apr 08, 2025 -

DeVoe Cadillac responded

Hi, thank you for the great feedback! We're glad to hear Celeste Chandler made your experience easy and comfortable. We'll be sure to pass along your kind words!

April 05, 2025

Purchased a new XT5. The entire expereince was excellent. Jim Lombardo knows his product, The after purchase briefing explaining car systems was excellent. More

by baumje0
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jim Lombardo
Apr 08, 2025 -

DeVoe Cadillac responded

Hi, thank you for sharing your experience! We're glad to hear Jim Lombardo provided knowledgeable guidance and that the after-purchase walkthrough was helpful. Enjoy your new XT5!

April 05, 2025

John Mullens is an incredible advisor. He is friendly, knowledgeable and advices a customer oriented solution to service needs. Devoe is fortunate to have him on their team. More

by FHCJULIUS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mullens, John
Apr 08, 2025 -

DeVoe Cadillac responded

Hi, thank you for the wonderful feedback! We're proud to have John Mullens on our team and glad to hear he provided such a friendly and knowledgeable experience. Your kind words mean a lot to us and we truly appreciate your support!

April 05, 2025

Service writer was unaware I was there so a LOF took 1. 5 hours. Apparently it was my responsibility to let the SR know I was there. Then he asked if I was ok backing my car out of a space? Did I look too More

by Vbradburn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben
Apr 15, 2025 -

DeVoe Cadillac responded

Hello, thank you for bringing this to our attention. We sincerely apologize for the delay and any misunderstanding during your visit. It is never our intention to make you feel uncomfortable or disrespected. Your feedback is important, and we will address the situation with our team to ensure this does not happen again. Please don't hesitate to reach out if you'd like to discuss your experience further. We truly value your feedback and your business.

April 04, 2025

Good experience, friendly and courteous. Service on vehicle completed within duration expected, on schedule and delivered on day promised. Thank you. More

by ck2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luke
Apr 08, 2025 -

DeVoe Cadillac responded

Hi, thank you for the great feedback! We're glad everything was completed as expected and on time. We appreciate your kind words and look forward to serving you again at DeVoe Cadillac.

April 04, 2025

Devoe Service is exceptional. Our service manager John Mullens always exceeds our expectations. Customer Service is second to none! More

by racyjay2010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Mullens
Apr 08, 2025 -

DeVoe Cadillac responded

Hi, thank you for the wonderful feedback! We're thrilled to hear that John Mullens continues to exceed your expectations—he’s truly dedicated to providing top-notch service. We appreciate your kind words and your continued trust in DeVoe Cadillac!

April 04, 2025

Again I am impressed with Devoe Cadillac service department. Everyone I dealt with , Svenja (service advisor), greeter, and loaner car rep was so helpful and professional. The oil change & tire rota More

by daekoch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Svenja
Apr 08, 2025 -

DeVoe Cadillac responded

Hi, thank you for the kind words and for making the drive to DeVoe Cadillac! We're so glad Svenja and the rest of our team made your visit smooth and professional. It's great to hear the oil change, tire rotation, and seat repair were all handled to your satisfaction. We truly appreciate your recommendation!

April 04, 2025

Analyze what customer wants well, friendly, works hard to make the deal happen, answers all questions and arrives at a fair deal. More

by TJC0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul
Apr 08, 2025 -

DeVoe Cadillac responded

Hi, thank you for the thoughtful review! We're glad to hear our team took the time to understand your needs, answer your questions, and work hard to ensure a fair deal. We appreciate your kind words and support of DeVoe Cadillac.

April 03, 2025

I’ve always had a good experience on getting my car serviced at DeVoe Cadillac. The waiting period is minimal and work is always been done right the first time. Luke, the assistant service manager alwa More

by kennethwoods1012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luke Allen
Apr 08, 2025 -

DeVoe Cadillac responded

Hi Kenneth, thank you for your continued trust in DeVoe Cadillac! We're glad to hear Luke and our team consistently provide you with timely, reliable service. We appreciate your loyalty and look forward to your next visit!

Apr 08, 2025 -

DeVoe Cadillac responded

Hello Kenneth, Thank you for your continued trust in DeVoe Cadillac! We're glad to hear that your service experiences have been smooth and efficient. Luke and the team truly appreciate your kind words. We look forward to assisting you again in the future!

April 03, 2025

Friendly service writer, vehicle taken in at the appointed time. Attractive waiting area with refreshments. Vehicle was finished on a timely basis and washed before being return.ed. More

by Al B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Svenja
Apr 08, 2025 -

DeVoe Cadillac responded

Hi Al, thank you for the great feedback! We're glad your visit went smoothly and that you enjoyed the waiting area and refreshments. We appreciate you choosing DeVoe Cadillac and look forward to seeing you again!

Apr 08, 2025 -

DeVoe Cadillac responded

Hello Al, Thank you for sharing your experience! We’re pleased to hear that your service visit went smoothly, from the timely service to the clean vehicle. We truly appreciate your feedback and look forward to welcoming you back next time!

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