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DeVoe Cadillac - Service Center

Naples, FL

4.5
172 Reviews

172 Reviews of DeVoe Cadillac - Service Center

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April 14, 2025

This DEVOE dealership is always helpful, organized,clean,professional,on time and the appointments can be made online. More

by RNPINNEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben
Apr 15, 2025 -

DeVoe Cadillac responded

Thank you for the kind words! We're glad to hear that you consistently find DeVoe Cadillac helpful, professional, and organized. We appreciate your continued trust and look forward to serving you again!

April 13, 2025

After a year of my CT6 problem was finally fixed. I had to get the service manager involved to address the issue. After changing the transmission fluid in the transfer case the acceleration and iss More

by BEATTIENANCY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None
Apr 13, 2025 -

DeVoe Cadillac responded

Hi Nancy, Thank you for your feedback. We're glad to hear that your CT6's issue was finally resolved after working with our service manager. We strive to provide thorough and effective service, and we're happy to know the acceleration and slow-speed issues are behind you. If you need any further assistance, please don’t hesitate to reach out!

April 12, 2025

Service people are very attentive to their customers. costs for filters seemed excessive all other services were reasonable. More

by JIM.MARCUCCILLI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luke in service
Apr 13, 2025 -

DeVoe Cadillac responded

Hello, and thank you for your feedback! We're glad to hear that our service team was attentive and provided you with great care. We understand your concern about the cost of filters and will certainly take your input into consideration as we continue to evaluate our pricing. We appreciate your business and look forward to serving you again at DeVoe Cadillac!

April 10, 2025

Luke Allen and the entire Service team took excellent care of me and my car. Luke kept me updated the whole time and went above and beyond to get my repair completed as quickly as possible. When I More

by Meinrke148
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luke Allen
Apr 11, 2025 -

DeVoe Cadillac responded

Hi, and thank you for the wonderful feedback! We're glad to hear Luke Allen and the DeVoe Cadillac Service Team provided such exceptional care. It’s great that Luke kept you informed throughout and made sure your repair was handled quickly and thoroughly. We appreciate your recommendation and look forward to serving you again!

April 10, 2025

Service on my vehicle was completed in the time promised and the service representative answered all of my questions regarding vehicle features. Waiting room was comfortable and employees very friendly. I More

by CHUCKDUN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Brewster
Apr 11, 2025 -

DeVoe Cadillac responded

Thank you for the kind words! We're happy to hear your service was completed on time and that our team was able to answer all your questions. We appreciate your trust in DeVoe Cadillac and look forward to welcoming you back.

April 10, 2025

Service is by far better than sales. Sales has all of your new cars around. All parking for custyomers is where? More

by HERBROTT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Beatty
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John
Apr 11, 2025 -

DeVoe Cadillac responded

Hi, and thank you for your feedback. We’re glad to hear you’ve had a positive experience with our service team. We understand your concerns about parking and the sales area setup, and we’ll be sure to pass your comments along to management as we work to improve the overall customer experience at DeVoe Cadillac.

April 10, 2025

Professional and personable. A clean and inviting environment. Helpful staff Work was done in a timely fashion. More

by ancrist
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luke Allen
Apr 11, 2025 -

DeVoe Cadillac responded

Hi, and thank you for the kind words! We're glad you found the environment welcoming and the team professional and helpful. It's great to hear your service was completed promptly—we appreciate you choosing DeVoe Cadillac!

April 10, 2025

Handled my concerns professionally . Scheduled repair work timely. The amenities were welcomed while I waited for my car. More

by BERNSTEIN.LARRY1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
Apr 11, 2025 -

DeVoe Cadillac responded

Thank you, Larry! We're glad to hear your concerns were handled professionally and that you enjoyed the amenities while you waited. We appreciate you choosing DeVoe Cadillac and look forward to assisting you again.

Apr 12, 2025 -

DeVoe Cadillac responded

Thank you for your feedback! We’re thrilled to hear that your concerns were handled professionally and that the repair work was scheduled promptly. It’s great to know you enjoyed the amenities while waiting for your car—we aim to make the experience as comfortable as possible. Thanks again for the kind words!

April 09, 2025

Exceptional service, curious treat customers like they were part of the family. My vehicle was done well before my promise time. More

by milwdj144
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick and Brandon
Apr 10, 2025 -

DeVoe Cadillac responded

Thank you for your kind words! We're thrilled to hear that you felt like part of the family at DeVoe Cadillac. We’re glad we could get your vehicle done ahead of schedule and provide exceptional service. We look forward to seeing you again!

April 09, 2025

Had a check engine light due to emissions leak in the tank fuel pump. Part were not readily available, but they got one although it took a while they gave be a new XT5 to drive while they worked on gett More

by Pisenberg1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Mullen in the service dept
Apr 10, 2025 -

DeVoe Cadillac responded

Thank you for your feedback! We're glad to hear that John Mullen and our team were able to handle the issue with minimal inconvenience. We're also pleased that you enjoyed driving the XT5 while we worked on getting the parts. Thanks for trusting DeVoe Cadillac, and we look forward to serving you again!

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