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DeVoe Cadillac - Service Center

Naples, FL

4.5
203 Reviews

203 Reviews of DeVoe Cadillac - Service Center

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April 26, 2025

The maintenance representative was very helpful. He helped me find exactly what I was looking for and ordered it for me. Had it shipped to my home too. More

by NAPLESCINDY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t remember his name.
Apr 28, 2025 -

DeVoe Cadillac responded

Thank you for taking the time to share your experience! We're so glad to hear that our team member was able to assist you in finding exactly what you needed and made the process smooth and convenient by arranging shipment directly to your home. We look forward to helping you again in the future!

April 26, 2025

Benjamin was great, helpful, and knowledgeable. I would definitely work with him again. Thank You! More

by dan9339
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benjamin Brewster
Apr 28, 2025 -

DeVoe Cadillac responded

Thank you, Dan! We're so glad to hear that Benjamin provided such helpful and knowledgeable service. It's always great to know that our team is making a positive impact, and we're thrilled that you'd want to work with him again. We truly appreciate your kind words and look forward to assisting you in the future!

April 25, 2025

Luke Allen is a great asset to DeVie Cadillac. He is the reason I will once again give them the opportunity to lease me my next vehicle. More

by djrader1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Beatty
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2025 -

DeVoe Cadillac responded

Thank you for sharing your experience! We're thrilled to hear that Luke Allen made such a positive impact on your visit. We look forward to helping you with your next vehicle lease and appreciate your continued trust in DeVoe Cadillac!

April 25, 2025

Excellent service received in a timely manner. . Courtesy car wash was appreciated. Clean and comfortable waiting was appreciated. More

by TODDNORRIS610
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department was excellent
Apr 26, 2025 -

DeVoe Cadillac responded

Thank you, Todd, for your kind words! We're glad to hear you had an excellent experience with timely service and appreciated the courtesy car wash. We're also happy you found our waiting area comfortable. We look forward to your next visit!

April 25, 2025

Service Advisor Benjamin was outstanding - the best service advisor I have ever dealt with. Courteous, professional and always communicated with me during the service performed (oil change and tire ro More

by aksintel6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Benjamin
Apr 28, 2025 -

DeVoe Cadillac responded

Thank you for taking the time to share your experience and for highlighting the great service you received from Benjamin. We understand your concern regarding the tire pressures and appreciate you pointing it out. If you'd like help getting that corrected, please feel free to reach out to us directly—we’re more than happy to assist.

April 25, 2025

Advisor Luke at De Voe was great! On time and work were perfectly executed! I will be back for a tutorial on the CT5! De Voe ROCKS!. More

by MARYLEGAULT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
LUKE
Apr 26, 2025 -

DeVoe Cadillac responded

Thank you, Mary, for the fantastic feedback! We're so glad Luke provided you with excellent service and that everything was completed to your satisfaction. We look forward to giving you a tutorial on the CT5 soon.

April 24, 2025

Good communication, on time, got the job done. Appreciated the car wash and vacuum as well! Thanks More

by Joe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben in service
Apr 25, 2025 -

DeVoe Cadillac responded

Hello Joe, thank you for sharing your experience! We're glad to hear that the communication was clear and the service was on time. It's also great to know you appreciated the car wash and vacuum! We look forward to serving you again in the future.

April 24, 2025

Always go to Devoe for my car maintenance. the wait time was as expected and I was kept up dated while I waited. Very satisfied with the service. More

by tara.Allen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luke
Apr 25, 2025 -

DeVoe Cadillac responded

Hello Tara, thank you for your continued trust in DeVoe for your car maintenance! We're glad to hear that the wait time met your expectations and that you were kept updated throughout the process. We truly appreciate your feedback and are happy to know you're satisfied with the service!

April 24, 2025

The service writer was great The texting method Iacks personal contact and waste of personal time for pertinent questions. The loaner car people great …. More

by BRUNO400
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Call me :this review is a joke
Apr 28, 2025 -

DeVoe Cadillac responded

Thank you for taking the time to share your feedback. We're glad to hear our service writer and loaner car team made a positive impression! That said, we truly appreciate your input regarding the texting system. We're always working to improve experiences, and we hope to make your next visit better!

April 24, 2025

Dwight and Tom were fantastic. Dwight sold me the car, and Tom Henion was fantastic about helping me get up to speed with the options! I will recommend DeVoe to others . More

by CJOHNSON62351
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dwight and Tom in used cars
Apr 25, 2025 -

DeVoe Cadillac responded

Thank you for the kind words! We're so glad to hear Dwight and Tom made your experience a great one. We appreciate your recommendation and look forward to welcoming others you send our way. Thank you for choosing DeVoe Cadillac!

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