Deacon Jones Chrysler Dodge Jeep RAM

Great customer service and got recalls taken care of The service department always does a great job with everything that I ask them to do. Always takes care of recalls even some that I don’t know about. The service department always does a great job with everything that I ask them to do. Always takes care of recalls even some that I don’t know about. The service reps always seem to be personable. More

Great customer service. Excellent customer service. Wait time was excellent & Jason kept me informed of the progress of my vehicle repair! Would recommend this dealership for Excellent customer service. Wait time was excellent & Jason kept me informed of the progress of my vehicle repair! Would recommend this dealership for service & will continue to have my Jeep serviced with Deacon Jones in Smithfield. More

Awesome Jason Underwood made my visit enjoyable. His friendly personality and attention to detail really impressed me. I will be back soon for a oil change Jason Underwood made my visit enjoyable. His friendly personality and attention to detail really impressed me. I will be back soon for a oil change More

Great service Derek went above and beyond to investigate a squeak and give me an estimate to fix it in the future. He even called me a few days later after he doubl Derek went above and beyond to investigate a squeak and give me an estimate to fix it in the future. He even called me a few days later after he double checked to see if the fix was covered under my extended warranty. Very happy! More

Poor service Waiting over 6 weeks for parts. When some parts come in they are damaged while installing and they tried to pass it off. Would like to get my money b Waiting over 6 weeks for parts. When some parts come in they are damaged while installing and they tried to pass it off. Would like to get my money back for parts not delivered and go somewhere else. More

Great experience. But a little pricey Great experience. But a little pricey. Customer service was great Very nice people to work with. Wait time was short which was really nice. Will g Great experience. But a little pricey. Customer service was great Very nice people to work with. Wait time was short which was really nice. Will go back More

When some are against you Another dealership in Goldsboro, said he could help me if I'd have my car towed to his place; Not on my shift. Deacon Jones took care of the whole t Another dealership in Goldsboro, said he could help me if I'd have my car towed to his place; Not on my shift. Deacon Jones took care of the whole thing at no cost to me. Thanks for everything! Bobby More

Great prompt service Had a great experience with Derek. I drove from Durham because I added service to my car payment. Thought I had an appointment and didn't. He got me r Had a great experience with Derek. I drove from Durham because I added service to my car payment. Thought I had an appointment and didn't. He got me right in! Prompt, courteous service!! More

Headlight replacement, tire rotation and wheel alignment Eric was well educated, courteous and provided exceptional customer service. He made this experience the best service experience with deacon jones I h Eric was well educated, courteous and provided exceptional customer service. He made this experience the best service experience with deacon jones I have ever had. More

Great experience with recalls. I made an 8 AM appointment to get recalls taken care of. By 9:15 AM I was fixed and pulling out. Great additude, kindness and professionalism are what I made an 8 AM appointment to get recalls taken care of. By 9:15 AM I was fixed and pulling out. Great additude, kindness and professionalism are what I experienced. Thanks More