Deacon Jones Chrysler Dodge Jeep RAM

Great experience with recalls. I made an 8 AM appointment to get recalls taken care of. By 9:15 AM I was fixed and pulling out. Great additude, kindness and professionalism are what I made an 8 AM appointment to get recalls taken care of. By 9:15 AM I was fixed and pulling out. Great additude, kindness and professionalism are what I experienced. Thanks More

Warranty work Had warranty work done on a new truck I bought. Work done quickly with the service technician keeping me advised the whole time. Jason Underwood was o Had warranty work done on a new truck I bought. Work done quickly with the service technician keeping me advised the whole time. Jason Underwood was one of my service advisors and another one named Derek ( can’t remember last name) . Both were great! More

Awesome! Our salesperson, Ruth, went above and beyond what we expected. She helped us find a Jeep with the options we wanted. She worked hard to get us at a pa Our salesperson, Ruth, went above and beyond what we expected. She helped us find a Jeep with the options we wanted. She worked hard to get us at a payment we were comfortable with. We couldn’t be happier with our experience and our Jeep. More

Good experience. Will be back. Service dept was helpful and efficient. Timely assistance and friendly.answered all my questions and took notes on the specific instructions on my ser Service dept was helpful and efficient. Timely assistance and friendly.answered all my questions and took notes on the specific instructions on my service. Good experience. More

Clean up Someone there needs to spend more time on the small details of cleanup there were a lot of things not done to our vehicle. The vehicle had not been wa Someone there needs to spend more time on the small details of cleanup there were a lot of things not done to our vehicle. The vehicle had not been washed, tape stuck the the vehicle. Windows never washed. It's all about detail. The kind of money spent I expect more than I got. Service has ordered windows defective that no one caught at the dealership. There is more than making the sale and collecting your comission. Salesperson could have been more knowledgeable. More

Oil change, tire rotation and recall completion Work was completed in a timely manner, with no issues. All ares of concern were addressed..... I intend on returning when my vehicle requires another Work was completed in a timely manner, with no issues. All ares of concern were addressed..... I intend on returning when my vehicle requires another scheduled service More

Repair not thorough. Past 2 times. Ram 5500 had to be towed after service repair for coolant system. In sept. This trip 2019 ram in for service. Dash board black. Told it was fixed. Ram 5500 had to be towed after service repair for coolant system. In sept. This trip 2019 ram in for service. Dash board black. Told it was fixed. Drove to pick up. Not fixed. Not offered something to drive until Friday after I complained. Barry did call Friday. Told truck will be ready tues or wed. Just a couple of bad back to back experiences. Bought 12 vehicles here over past 5 years. 2 this year. Usually better. Always treated respectfully. Just want work done right More

Great staff !! Because I have purchased two vehicles in the past couple of years and the service has always been wonderful. I would recommend a friend or co worker t Because I have purchased two vehicles in the past couple of years and the service has always been wonderful. I would recommend a friend or co worker to deacon Jones. More

Excellent service I am so impressed with the excellent service I received during my last visit. Excellent customer service, Jason and Barry are extremely friendly and a I am so impressed with the excellent service I received during my last visit. Excellent customer service, Jason and Barry are extremely friendly and amazing. More

They repaired an irritating low tire pressure light They were very attentive to my concerns about my Jeep Compass low tire pressure light. I was extremely satisfied with the professionalism and courtesy They were very attentive to my concerns about my Jeep Compass low tire pressure light. I was extremely satisfied with the professionalism and courtesy the service team showed me, would highly recommend them to anyone ! More