Deacon Jones Chrysler Dodge Jeep RAM

Brain Shannon Anthony and Renee are an impeccable service team!! I pass by three Jeep dealerships to come here because I know that the service team here at the Smithfield Deacon Jones Chrysler Dodge Jeep Ra team!! I pass by three Jeep dealerships to come here because I know that the service team here at the Smithfield Deacon Jones Chrysler Dodge Jeep Ram will go above and beyond for their customers! It’s not an easy job! Through any hiccup I’ve noticed they fight for the customers. It’s not easy being the face of a company a “front line agent” to be able to communicate with customers and mechanics and be so professional kind and genuine to both parties is something special. More

Took my 2021Ram 2500 Diesel in for service and as always had an awesome experience. Work was performed quickly and returned ahead of promised time. Brian my service advisor was as always very professional had an awesome experience. Work was performed quickly and returned ahead of promised time. Brian my service advisor was as always very professional and fun to work with. More

Brian is an absolutely wonderful person who always makes me feel welcome. I drive out from Cary to come here specifically for Brian and Deacon Jones. He explains things to me in a way that is never condesce me feel welcome. I drive out from Cary to come here specifically for Brian and Deacon Jones. He explains things to me in a way that is never condescending (I don't know much about cars!), and I never feel like they're giving me the run-around or trying to get me to buy something I don't need. The renovations in the building look great too; super clean! I will always take my Jeep out here for service. Thank you Deacon Jones! More

No pushy salesmen, the best experience before, during and after the sale we have ever experienced. after the sale we have ever experienced. More

Fantastic service. Friendly staff. Will definitely be back and will recommend to family and friends Friendly staff. Will definitely be back and will recommend to family and friends More

Deacon Jones service department is wonderful. Always willing to help and very efficient . Shannon is very knowledgeable and very good at her job. Always willing to help and very efficient . Shannon is very knowledgeable and very good at her job. More

Customer empowerment is essential. After about a year of research and many demoralizing attempts to make one of the largest purchases I'd come to make. The folks at Deacon Jones Chrysl After about a year of research and many demoralizing attempts to make one of the largest purchases I'd come to make. The folks at Deacon Jones Chrysler Dodge Jeep Ram Dealership in Smithfield, North Carolina, turned today's typically daunting process of buying a "new-to-me" vehicle into a satisfying and incredibly empowering event. I quickly learned these folks were well aware of my needs as a consumer to feel confident in my ability to make a decision. Knowledge is power. All my questions pre/post purchase have been reassuringly answered. This well-informed customer's faith in the car buying process is restored, thanks to the one and only Deacon Jones Dealership. Thank you for valuing me as a customer. Thank you for making this quick and painless. You blew every other dealership, dirt lot, and online car buying platform out of the water. I look forward to the future years we will do business. Do NOT hesitate to call these folks up at the Deacon Jones Chrysler Dodge Jeep Ram Dealership in Smithfield, NC. They get it! I just can't say it enough—your dealership rocks! More

Very knowledgeable and professional when I had them inspect my Dodge Promaster 1500 Camper Van! Brian Butler the service manager went over all of my warranty with me so I was educted about the continu inspect my Dodge Promaster 1500 Camper Van! Brian Butler the service manager went over all of my warranty with me so I was educted about the continuation of my services! More

Great service. Fast with no wait. Friendly staff. Completely remodeled facility. Very modern and clean. Fast with no wait. Friendly staff. Completely remodeled facility. Very modern and clean. More