Deacon Jones Chrysler Dodge Jeep RAM

Consistent and friendly I have brought my wife’s Jeep Sahara for service since it was purchased. The service department is always friendly and helpful. The next vehicle I pur I have brought my wife’s Jeep Sahara for service since it was purchased. The service department is always friendly and helpful. The next vehicle I purchase will be because of the service as it is what I value the most when purchasing a vehicle More

Over priced They service tech said it was required I change my brake fluid to pass a NC vehicle safety inspection...When I told her she was full of s#$ she change They service tech said it was required I change my brake fluid to pass a NC vehicle safety inspection...When I told her she was full of s#$ she changed her tune..She then corrected herself and said it is "recomended" More

Recall Work I went to a CJDR in Garner and had the alternator recall done. They screwed up and wanted me to wait 2 weeks before looking at it again. Came to this I went to a CJDR in Garner and had the alternator recall done. They screwed up and wanted me to wait 2 weeks before looking at it again. Came to this dealer and within 1 day they were able to get me in and get my car repaired. Recommended 100% More

Awesome! Jason provided awesome and outstanding customer service. That is the most important aspect of any business relationship for me personally. I will ret Jason provided awesome and outstanding customer service. That is the most important aspect of any business relationship for me personally. I will return solely for that reason. More

Had a problem with my radio, and tailgate latch. Great knowledge of my problem, very friendly, kept me updated on progress.Nice waiting area, got me in within a day. Will go back whenever we need wor Great knowledge of my problem, very friendly, kept me updated on progress.Nice waiting area, got me in within a day. Will go back whenever we need work done. More

Turbo replacement Dropped off the vehicle on a Thursday. Got it back the following Wednesday. Job was not completed in 1 day as informed. I had an issue with communic Dropped off the vehicle on a Thursday. Got it back the following Wednesday. Job was not completed in 1 day as informed. I had an issue with communication. No one would call me to update. We go that squared away and all went smooth after that. More

Oil change Quality work and good attitudes. Enjoyed working with their service center. They have always been professional and respectful of our time. We plan on Quality work and good attitudes. Enjoyed working with their service center. They have always been professional and respectful of our time. We plan on doing business with them in the future. More

Recall repairs Jason could not have been better to deal with. I’ve never attempted to purchase a vehicle from Deacon Jones, but I will for the next one because of th Jason could not have been better to deal with. I’ve never attempted to purchase a vehicle from Deacon Jones, but I will for the next one because of the service experience. More

Great and honesty Very courteous.😇 I like how she was honest about the prices. I would recommend everyone to her. She made sure we got an good deal. Very courteous.😇 I like how she was honest about the prices. I would recommend everyone to her. She made sure we got an good deal. More

Service manager respectfully and professional. Service manager explained the repair I needed in a way I could understand. Let me know how much it would cost to before the repairs were made. I high Service manager explained the repair I needed in a way I could understand. Let me know how much it would cost to before the repairs were made. I highly recommend Deacon Jones service department. More