Deacon Jones Ford Lincoln

Vehicle in shop for ~11 days, nearly $3k in repair work, ZERO communication after initial drop-off. I had to call them for status updates, and though I've repeatedly given them the correct contact info, t ZERO communication after initial drop-off. I had to call them for status updates, and though I've repeatedly given them the correct contact info, they continue to treat the secondary contact info as the primary, to the point where I ended up getting my vehicle back the day after the work was completed as apparently they called the secondary number once, no one answered as they were not expecting the call, and then they went about their other business, I guess. More

Our total experience with our recent purchase of a new Ford Explorer was awesome from beginning to the end. We were treated like family, and we are completely satisfied. Ford Explorer was awesome from beginning to the end. We were treated like family, and we are completely satisfied. More

I had my F-150 in for service and was in and out within an hour. Rarely happens, but nice when it does. Great folks! an hour. Rarely happens, but nice when it does. Great folks! More

Shane is the man. Derrick is the man. This dealership is awesome. They believe in you as a person. Derrick is the man. This dealership is awesome. They believe in you as a person. More

Have no problem of buying a car from Deacon Jones Ford is just the service department had my oil change took 4 hours l arrived at 7:40 am they finish my vehicle at 11:30 Don't know what's happening to the se just the service department had my oil change took 4 hours l arrived at 7:40 am they finish my vehicle at 11:30 Don't know what's happening to the service department when it comes to maintaining your vehicle seem like it getting slower and slower if the service man would have told me I had a long wait I would never have stayed 4 hours to have a oil change that's unreal I know there was other people in front of me probably with bigger issues but ifyou offer oil change you should have one person just for oil change More

Everything was done satisfactorily as scheduled in a timely manner. My service advisor was great, and the work performed met my expectations. timely manner. My service advisor was great, and the work performed met my expectations. More

They were very friendly and focused on our needs. I worked with Robin and Shane and the young lady (sorry...I can't remember her name) in the warranty dept. Overall, the experience was positive. I worked with Robin and Shane and the young lady (sorry...I can't remember her name) in the warranty dept. Overall, the experience was positive. More

Fabulous dealership in Goldsboro, NC. Sales team was awesome!! Ask for Kaylee Charles. Huge inventory to choose from. Sales team was awesome!! Ask for Kaylee Charles. Huge inventory to choose from. More

I needed an inspection and they took it right in and I only waited about 20 minutes. They were very busy but got it done quickly. only waited about 20 minutes. They were very busy but got it done quickly. More

They are a friendly bunch,always smiling. I found no fault in their work.good work. I found no fault in their work.good work. More