Deacon Jones Ford Lincoln

Worst dealership everrrrr. Service center lies and tries to con you out of money. Very dishonest. Service center lies and tries to con you out of money. Very dishonest. More

Stop sending links to give you reviews. I will give you a poor one. Also, the tech neither reset my oil light nor reset my tpms sensors. I will give you a poor one. Also, the tech neither reset my oil light nor reset my tpms sensors. More

My wife and I had to involve corporate to get satisfaction addressing our concerns. If sales, parts and service would have been as sensitive to customer concerns as they were to their respective satisfaction addressing our concerns. If sales, parts and service would have been as sensitive to customer concerns as they were to their respective areas of profit we would not have had to involve corporate. However; after contacting, corporate were very satisfied with their decisions, and as a result we will continue to trust in Ford for our purchases and maintenance needs. More

I bought a 2019 Tahoe from this dealership during the winter months. I didn’t turn on the ac until after the pitiful warranty was out,(4000miles). The inspection sheet said they fixed the ac but all they winter months. I didn’t turn on the ac until after the pitiful warranty was out,(4000miles). The inspection sheet said they fixed the ac but all they did was pumped Freon in it and jumped out a fuse so the fan would run the heater, increasing the compassionately of the factory fuse by more than 50% placing a dangerously heavy load on the wires connected placing my family in danger. I went to the dealership after I found this out and they said it was low on Freon but I knew differently. I specificity told them about the fuse being jumped out and they said that it was not dangerous, well they sent the original sales guy to tell me who was a great guy working for the wrong people. I told him to just bring it around and I’ll get it done at a place that cares about my family. As I was driving off I saw that they didn’t even have the decency to replace the cabin air filter which was filthy. I turned around to let someone know and was met by the gm of the dealership who looked like he wanted to square up with me and try to intimidate me. I told him the situation, which he already knew because he was the first one I spoke with about it, and he asked the sales guy if they were supposed to change the cabin air filter, FOR GOD SAKE BOBBY YES, IT HAS LEAVES IN IT!! A LOT!! This place is rotten from service to the front door. My God how can anyone treat people like that and sleep at night. I know this review isn’t going up but BOBBY if you read this, a little word of advice, sprinkle in at least some of the many many bad reviews and nobody gets that many 5 star reviews you idiot. Anybody that looks at that knows that either they are fake or you get them to do the review before they find out who you really are. More

Michael in service always makes sure that I am taken care of. The service is great and my vehicle is always taken care of. Shane from Sales always checks on me while I am waiting too. I have purchased 6 o of. The service is great and my vehicle is always taken care of. Shane from Sales always checks on me while I am waiting too. I have purchased 6 or 7 vehicles from Deacon. More

They replaced my low ride suspension with struts and I know my steering would change but I don’t believe it should be so hard to turn when i first takeoff took it back twice still not right know my steering would change but I don’t believe it should be so hard to turn when i first takeoff took it back twice still not right More

I had an amazing sales experience! Jordan Kennedy was amazing! Also, the service team worked hard to ensure my new F-150 pickup truck was ready to go!! These men and women were profess Jordan Kennedy was amazing! Also, the service team worked hard to ensure my new F-150 pickup truck was ready to go!! These men and women were professional, kind and caring! More

As soon as I called the service department Michael was great. I explained exactly what I needed. As soon as I arrived Michael took care of my needs and made sure the job got done promptly and efficientl great. I explained exactly what I needed. As soon as I arrived Michael took care of my needs and made sure the job got done promptly and efficiently. Michael came to the waiting area and ask if I had any other needs, questions and/or concerns. Michael is the reason I would return due to his abilities and work ethics More

They got me done I a professional timely manner They were very courteous as well very courteous as well More

Communication was excellent, the car was repaired in a timely manner, I was happy, thanks timely manner, I was happy, thanks More