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Deacon Jones Ford Lincoln

Goldsboro, NC

4.8
884 Reviews
Deacon Jones Ford in Goldsboro is proud to be serving the Goldsboro, NC, and surrounding communities, with quality Ford brand vehicles and excellent customer service throughout your vehicle buying and owning journey. With models like the new Ford F-150, Escape, Expedition, Explorer, and more, we have something for every individual’s style, taste, and many financing options.
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3301 McLain Street

Goldsboro, NC

27520

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Showing 884 reviews

January 31, 2025

Billy Hedgepeth was great! We told him what we were looking for and he didn’t waste our time. The F150’s Lariat is a nice truck and we enjoy driving it everywhere. We recomme More

by TERRY.INTINTOLI
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Billy Hedgepeth
Feb 03, 2025 -

Deacon Jones Ford Lincoln responded

Terry.intintoli, we're happy to hear you had such a positive experience with our team! We sincerely thank you for the positive review, and look forward to seeing you again soon! Hunter Stovall https://www.deaconjonesfordlm.com/

January 31, 2025

I was very pleased with the service. Everyone was very professional and pleasant I will refer anyone to them More

by CLARESSA.CRAWFORD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John and the ladies at the front desk
Feb 03, 2025 -

Deacon Jones Ford Lincoln responded

Hi Claressa.crawford, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day. Hunter Stovall https://www.deaconjonesfordlm.com/

January 31, 2025

John Mark and the service team have been super accommodating and incredibly helpful. I can recommend the service department here over any other dealer that I’ve dealt with. More

by drbradadams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Mark Hill
Feb 07, 2025 -

Deacon Jones Ford Lincoln responded

Drbradadams, we're happy to hear you had such a positive experience with our team! Thank you again for the great review! Hunter Stovall https://www.deaconjonesfordlm.com/

January 30, 2025

My sales lady was great. Rylee was very helpful and knowledgeable about my new vehicle. The parts department was very friendly. The service department has been on the ball. Go More

by Eddie Ray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rylee , John Mark
Feb 03, 2025 -

Deacon Jones Ford Lincoln responded

We appreciate your positive review about your recent experience with us! Thank you again for the great review! Hunter Stovall https://www.deaconjonesfordlm.com/

January 27, 2025

I am very disappointed and not satisfied with the service that was done to my vehicle. I spent over $4,000 and it is running worst now then it ever has when I carried it to you now they want to change me ano More

by LYNWOODKOONCE2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Advisor:Frank OliverI/246*w*--Tech: Gustavo Acevedo (912)
Jan 31, 2025 -

Deacon Jones Ford Lincoln responded

Lynwoodkoonce2, it is disappointing for us to hear that your experience was anything less than great. We hope you are willing to give us another chance. Please reach out to us at (919) 736-3387 so we can work towards a resolution. Hunter Stovall https://www.deaconjonesfordlm.com/

January 27, 2025

I was told that I qualified for a $500 military appreciation, bonus cash, then raised to $1000, applied on an app and never received any of it. More

by Wjhagger17
Recommend Dealer
No
Employees Worked With
Derrick
Jan 31, 2025 -

Deacon Jones Ford Lincoln responded

Wjhagger17, we work hard to provide a fantastic experience to everyone. It's discouraging to see that you had a negative experience. We would like the opportunity to make this up to you. Please contact our manager at (919) 736-3387 so we can make your experience a positive one. Hunter Stovall https://www.deaconjonesfordlm.com/

January 24, 2025

Karl Ott is an excellent salesman. He took interest in every option we had available. His team of financial experts and service professionals only added to the wonderful experience we More

by SandyLoock
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Karl Ott
Jan 28, 2025 -

Deacon Jones Ford Lincoln responded

Hi Sandyloock, thank you for taking the time to leave a review for us at Deacon Jones Ford Lincoln. We're happy we could meet your expectations! Please let us know if there is anything else we can do for you; we are more than happy to help! Hunter Stovall https://www.deaconjonesfordlm.com/

January 24, 2025

None of the issues I spoke of were fixed except 1. One issue made worse that I didnt ask to be done on my initial visit. Had a tpms sensor replaced yet the low tire pressure light was on when I got in More

by j.w.hoskinll
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dont know their names
Jan 28, 2025 -

Deacon Jones Ford Lincoln responded

J.w.hoskinll, it is disappointing for us to hear that your experience was anything less than great. Please reach out to us so we can work towards a resolution. Thanks again for bringing this to our attention. We hope to hear from you soon. All the best, Deacon Jones Ford Lincoln (919) 736-3387

January 23, 2025

Outstanding! I wish you had car wash/cleaning with service. Otherwise I was treated outstandingly More

by dunsmoremichael61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike in service
Jan 28, 2025 -

Deacon Jones Ford Lincoln responded

Hello Dunsmoremichael61, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you. Hunter Stovall https://www.deaconjonesfordlm.com/

January 22, 2025

We always feel welcome when we step foot on a Deacon Jones dealership. This time we felt like family. More

by Andykirsten94
Recommend Dealer
Yes
Employees Worked With
Rylee Meyers
Jan 28, 2025 -

Deacon Jones Ford Lincoln responded

Hi Andykirsten94, we are very happy to have provided you with such a positive experience! We sincerely thank you for the positive review, and look forward to seeing you again soon! Hunter Stovall https://www.deaconjonesfordlm.com/

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