Deacon Jones Ford Lincoln

I payed $30 to have the vehicle towed to what I THOUGHT was a better dealership. But once the car was diagnosed I was called and told it was the fuel pump. I asked whether it was the low pressure or high-p was a better dealership. But once the car was diagnosed I was called and told it was the fuel pump. I asked whether it was the low pressure or high-pressure only to be told, “I don’t know”. Once the car was ready I had to wait several minutes for someone to help Me, once I was helped I was given a bill however my car was under warranty. And the vin was never run trough Oasis. Once that was cleaned up my wife returned to the car and had an extremely long crank time before finally cranking. And running rough. I told the Service writer the vehicle was not right and we would be leaving it. The Technician came out and said he’d look at it the following day. We were called at 8:30 the next morning saying it was ready to go. Since then we feel it doesn’t run correctly and the belt has been squeaking on startup. More

It’s always nice coming into deacon jones ford. I was in and out in a reasonable time and Derrick made sure i was taken care of while i waited for my jeep to get out of service. I’ve taken my jeep I was in and out in a reasonable time and Derrick made sure i was taken care of while i waited for my jeep to get out of service. I’ve taken my jeep to other deacon jones service departments and none of them come close to deacon jones ford!! More

Professional and reasonable with the price’s and a easy process…took the time out to share full details concerning the vehicle of my choice..Great work process…took the time out to share full details concerning the vehicle of my choice..Great work More

I told them I needed my battery replaced said it twice went picked it up didn’t say nothing to me and my car still says replace battery went picked it up didn’t say nothing to me and my car still says replace battery More

Routine oil change and tire rotation. Service was great. Turn around time was quick. Prompt and professional service department. Service was great. Turn around time was quick. Prompt and professional service department. More

I was given an estimated time that I was going to have to wait, they were right on the money wait, they were right on the money More

Service department was very evasive with vehicle diagnostic report. Paid for service and paperwork was inadequate and lack complete assessment as requested. I Would not recommend this company or am diagnostic report. Paid for service and paperwork was inadequate and lack complete assessment as requested. I Would not recommend this company or amy dealership associated with the Deacon Jones name More

Clean facility, great customer service, knowledgeable staff! Large enough to meet all vehicle needs, yet small enough to know you by name staff! Large enough to meet all vehicle needs, yet small enough to know you by name More

Frank is amazing! I will always seek him out when having services done at this location. I will always seek him out when having services done at this location. More

This dealership is conveniently located with easy access. All the personnel from sales to service is first class. The entire complex is very neat and clean. Love my lincoln. All the personnel from sales to service is first class. The entire complex is very neat and clean. Love my lincoln. More