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Deacon Jones Ford Lincoln
Goldsboro, NC
878 Reviews
Deacon Jones Ford in Goldsboro is proud to be serving the Goldsboro, NC, and surrounding communities, with quality Ford brand vehicles and excellent customer service throughout your vehicle buying and owning journey.
With models like the new Ford F-150, Escape, Expedition, Explorer, and more, we have something for every individual’s style, taste, and many financing options.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 7:00 PM
Sunday Closed
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Showing 878 reviews
May 06, 2025
Went to get information if my extended warranty cover a problem my vehicle had. I knew the problem since I had already gotten the diagnosis from a different mechanic. I explained this to the people there a problem my vehicle had. I knew the problem since I had already gotten the diagnosis from a different mechanic. I explained this to the people there at the dealer, but was told that a mechanic needed to see the vehicle. I was charged $230 for the diagnosis, being that I told them what was the problem and that I just wanted to know if my warranty cover it. At the end I was told that my warranty had already expired. Just wasting my time waiting and money. More
by Jackguer88
Verified CustomerEmployees Worked With
Jonathan
May 05, 2025
My vehicle was making a noise when driving at rate of 55 mph and higher. I took in to dealership and my vehicle was driven and problem corrected at that time. Wait time was 2 hours but corrective action w mph and higher. I took in to dealership and my vehicle was driven and problem corrected at that time. Wait time was 2 hours but corrective action was taken and no additional visits required. More
by tpope140
Employees Worked With
Service Manager
May 02, 2025
Attentive and timely service. Great customer support and friendly staff. Always a pleasure to interact with the staff at Deacon Jones Ford Lincoln. Great customer support and friendly staff. Always a pleasure to interact with the staff at Deacon Jones Ford Lincoln. More
by frederic.mccall
Employees Worked With
Michael
May 02, 2025
Frank is courteous and professional and always looks after our best interest when my wife and I bring our F150 and I'll Lincoln Corsair to the shop! after our best interest when my wife and I bring our F150 and I'll Lincoln Corsair to the shop! More
by LJRELAFORD
Employees Worked With
Frank
