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Deacon Jones Ford Lincoln

Goldsboro, NC

Overview
Reviews
Vehicles
4.7
937 Reviews
Deacon Jones Ford in Goldsboro is proud to be serving the Goldsboro, NC, and surrounding communities, with quality Ford brand vehicles and excellent customer service throughout your vehicle buying and owning journey. With models like the new Ford F-150, Escape, Expedition, Explorer, and more, we have something for every individual’s style, taste, and many financing options.
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3301 McLain Street

Goldsboro, NC

27520

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Showing 937 reviews

October 29, 2024

Awesome short notice service, performed vehicle maintenance and recommended all needed upcoming or follow on maintenance. More

by ECULLY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service team
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Nov 27, 2024 -

Deacon Jones Ford Lincoln responded

Hello Ecully, thank you; we appreciate your feedback! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

October 29, 2024

The cost for your services are way too high. I only use you guys as a last resort. More

by lakeratt19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dont know
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Nov 27, 2024 -

Deacon Jones Ford Lincoln responded

Hi Lakeratt19 thank you for taking the time to leave us your honest feedback. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (919) 736-3387.

October 28, 2024

Good job on all and appropriate timing for sure. Good people to deal with in my personal opinion More

by EKG003
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zan….Robbie…
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Nov 27, 2024 -

Deacon Jones Ford Lincoln responded

Ekg003, we're so glad that we were able to go above and beyond your expectations! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Deacon Jones Ford Lincoln!

October 28, 2024

Those guys in the service center are the best! I bought a 2007 expedition brand new and they have always treated me wonderful! I went to look at Hyundai this summer and I was so mistreated lied More

by Sharon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad was wonderful
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Nov 27, 2024 -

Deacon Jones Ford Lincoln responded

Sharon, we really appreciate your feedback! We do hope we can be of assistance in the future. Take care!

October 27, 2024

We always take our vehicles to deacon jones ford. We have fords and Chevys and they always do our work. I would highly recommend this service department over any other. More

by SMAYNOR32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
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Nov 27, 2024 -

Deacon Jones Ford Lincoln responded

Hi Smaynor32, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 24, 2024

Wonderful experience! The service advisor was great and the technician Gustavo was amazing. I will recommend to all my friends and family. More

by chadi.elaawar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad and Gustavo
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October 24, 2024

Nothing short of amazing. They were welcoming & treated me like family. They were also quick & efficient, & kept us informed once they were done. More

by novyaj17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Ferrell
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Nov 27, 2024 -

Deacon Jones Ford Lincoln responded

Hi Novyaj17, we are very happy to have provided you with such a positive experience! Thank you so much again for your feedback! We hope you have a great day!

October 24, 2024

I really like hou chad is on the up and up with me service is great More

by blangston550
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad
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Nov 27, 2024 -

Deacon Jones Ford Lincoln responded

Blangston550, we're happy you found our staff to be so supportive during your experience here at Deacon Jones Ford Lincoln. We look forward to your next visit! Take care!

October 24, 2024

Robbie take’s great care of my family. Always great customer service and friendly atmosphere. More

by bfaulkner25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robbie and Rylee
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Nov 27, 2024 -

Deacon Jones Ford Lincoln responded

Bfaulkner25, we are glad we could help! Thank you again for leaving us this response!

October 23, 2024

Excellent dealership. Incredibly fair, easy to work with, not pushy and honest in their transactions. I have been a multiple time Deacon Jones customer (first time with FL More

by blakejadams
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shane Bjorling
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Nov 27, 2024 -

Deacon Jones Ford Lincoln responded

Hello Blakejadams, thank you; we appreciate your feedback! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Deacon Jones Ford Lincoln!

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