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Deacon Jones Ford Lincoln

Goldsboro, NC

Overview
Reviews
Vehicles
4.8
879 Reviews
Deacon Jones Ford in Goldsboro is proud to be serving the Goldsboro, NC, and surrounding communities, with quality Ford brand vehicles and excellent customer service throughout your vehicle buying and owning journey. With models like the new Ford F-150, Escape, Expedition, Explorer, and more, we have something for every individual’s style, taste, and many financing options.
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3301 McLain Street

Goldsboro, NC

27520

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Showing 879 reviews

April 26, 2025

I have to go back to fix a problem was created with the service they provided More

by maelessawy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Does not know
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Apr 30, 2025 -

Deacon Jones Ford Lincoln responded

Hi Maelessawy, we appreciate your honest feedback, as we are always looking for ways to improve. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again. Hunter Stovall https://www.deaconjonesfordlm.com/

April 25, 2025

Overall, good experience would prefer that services that take in a standard amount of time. Have the opportunity to be scheduled instead of walking in in?Hopes that it's gonna be done the same day More

by Pureromancebyjill
Recommend Dealer
Yes
Employees Worked With
Frank
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Apr 30, 2025 -

Deacon Jones Ford Lincoln responded

Pureromancebyjill, we are so pleased you enjoyed your visit to Deacon Jones Ford Lincoln! Please don't hesitate to reach out to us if there's anything more we can do! Hunter Stovall https://www.deaconjonesfordlm.com/

April 24, 2025

Friendly staff that is very knowledgeable and takes time to explain everything. They do NOT rush the customer! More

by beverlycannon61
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shane Bjoring, DT in Finance
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Apr 30, 2025 -

Deacon Jones Ford Lincoln responded

Hello Beverlycannon61, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day. Hunter Stovall https://www.deaconjonesfordlm.com/

April 24, 2025

He listen to my concerns. He listen to my concerns and was willing to listen and helping us find a vehicle. More

by tdawsonmoore
Recommend Dealer
Yes
Employees Worked With
Derek
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Apr 30, 2025 -

Deacon Jones Ford Lincoln responded

Tdawsonmoore, we're so glad that we were able to go above and beyond your expectations! Tdawsonmoore, thanks for taking the time to leave a review. Hunter Stovall https://www.deaconjonesfordlm.com/

April 24, 2025

Great service, always professional and knowledgeable. The service department keeps their clients updated on the time it will take to complete the service. More

by Weforgiven
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael and JB
Report | Print
Apr 30, 2025 -

Deacon Jones Ford Lincoln responded

Hi Weforgiven! We're so happy we were able to help you out! If you have any further questions, please don't hesitate to reach out! Hunter Stovall https://www.deaconjonesfordlm.com/

April 23, 2025

Good so far Could be a little more service customer friendly when a customer stays while their vehicle is being serviced More

by jaredmcphail
Recommend Dealer
Yes
Employees Worked With
Michael Ferrell
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Apr 30, 2025 -

Deacon Jones Ford Lincoln responded

Hello Jaredmcphail, thank you; we appreciate your feedback! We're looking forward to your next visit with us! Hunter Stovall https://www.deaconjonesfordlm.com/

April 23, 2025

It was quick, easy, and pleasant. Always enjoy the service. I will continue to carry and buy my cars from Deacon Jones of Goldsboro. More

by KCADD2016
Recommend Dealer
Yes
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Apr 30, 2025 -

Deacon Jones Ford Lincoln responded

Kcadd2016, thank you for the high star rating! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day! Hunter Stovall https://www.deaconjonesfordlm.com/

April 23, 2025

Didn’t have an appointment but worked it in anyway for service. Excellent service, friendly and excellent work. I only use Deacon Jones Ford Lincoln for my vehicles. More

by Cal.Steward
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I think his name is Chad.
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Apr 30, 2025 -

Deacon Jones Ford Lincoln responded

Cal.steward, thank you for sharing your positive experience! We can't wait to see you again, have a great day. Hunter Stovall https://www.deaconjonesfordlm.com/

April 23, 2025

Had a great experience everything ran smoothly and I did feel like they cared about my service More

by nataliaambriz28
Recommend Dealer
Yes
Employees Worked With
Chad
Report | Print
Apr 30, 2025 -

Deacon Jones Ford Lincoln responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! Please let us know if there is anything else we can do for you; we are more than happy to help! Hunter Stovall https://www.deaconjonesfordlm.com/

April 23, 2025

It was very good and always the best place we have dealt with It was amazing and we recommend to everyone More

by BROSE6
Recommend Dealer
Yes
Employees Worked With
Robert Thompson. Very helpful and kind
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Apr 30, 2025 -

Deacon Jones Ford Lincoln responded

Brose6, reviews like this give us motivation and help us ensure we provide high-quality care. Until the next time we meet, take care! Hunter Stovall https://www.deaconjonesfordlm.com/

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