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Deacon Jones Ford Lincoln

Goldsboro, NC

Overview
Reviews
Vehicles
4.7
935 Reviews
Deacon Jones Ford in Goldsboro is proud to be serving the Goldsboro, NC, and surrounding communities, with quality Ford brand vehicles and excellent customer service throughout your vehicle buying and owning journey. With models like the new Ford F-150, Escape, Expedition, Explorer, and more, we have something for every individual’s style, taste, and many financing options.
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3301 McLain Street

Goldsboro, NC

27520

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Showing 935 reviews

October 17, 2024

Came thru for me with a loaner vehicle when I had a recall situation , thank you More

by dar9818
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenzie Born
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Nov 27, 2024 -

Deacon Jones Ford Lincoln responded

Dar9818, we really appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day.

October 17, 2024

Great customer service at this location. Called to ask about an oil change and tire rotation for that day or the next, was told to come first thing when they opened and I'd be taken care of More

by Boriacua23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't recall his name.
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Nov 27, 2024 -

Deacon Jones Ford Lincoln responded

Hi Boriacua23, thank you for taking the time to leave a review for us at Deacon Jones Ford Lincoln. We're happy we could meet your expectations! Thank you, and have a fantastic day!

October 15, 2024

It’s the second year this dealership has been unable to do the NC inspection. On a previous visit I took the truck because I’ve had trouble with the auto shut off feature and because the tech couldn’t rep More

by GHALL60
Recommend Dealer
Yes
Employees Worked With
Not Chad, the older guy.
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Nov 27, 2024 -

Deacon Jones Ford Lincoln responded

Hi Ghall60, we regret to hear that your recent experience was anything less than exceptional. If you have any further questions, please give us a call. We're always happy to help!

October 15, 2024

These guys are so willing to help. Answered all my questions and then quickly took care of the problem! I won’t go anywhere else. More

by sparkette48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t remember
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Nov 27, 2024 -

Deacon Jones Ford Lincoln responded

Sparkette48, we are so pleased you enjoyed your visit to Deacon Jones Ford Lincoln! If you have any further questions, please don't hesitate to reach out!

October 15, 2024

Deacon Jones delivered fast and courteous service on my vehicle. I would recommend this group. More

by JIMIPOPE
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane Bjorling
Report | Print
Nov 27, 2024 -

Deacon Jones Ford Lincoln responded

Jimipope, we're glad you had such a wonderful experience with us! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

October 12, 2024

Michael in the service department is awesome. He is the main reason I keep coming back. More

by ineedplaystore1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
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Nov 27, 2024 -

Deacon Jones Ford Lincoln responded

Ineedplaystore1, thank you so much for your high rating! Thanks again for the recommendation, and have an amazing day!

October 12, 2024

Next to no wait time and so professional! Highly recommend the Service Center for their work. More

by wholt31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Didn't catch anyone's name
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Nov 27, 2024 -

Deacon Jones Ford Lincoln responded

Wholt31, we're so glad that we were able to go above and beyond your expectations! We look forward to your next visit! Take care!

October 12, 2024

Very good service department Robert the service Manager knows more about a Ford vehicle than anyone I know including factory. More

by Bill Knotts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
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Nov 27, 2024 -

Deacon Jones Ford Lincoln responded

Bill Knotts, we are glad we could help! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Deacon Jones Ford Lincoln!

October 12, 2024

The customer service at Deacon Jones Ford is exceptional. Everyone was very friendly. I’ll be back soon for my oil change! More

by AIMEEMOORE410
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zaan
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Nov 27, 2024 -

Deacon Jones Ford Lincoln responded

We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 11, 2024

They go to the xtra mile to get in a car excelente service would recommend to everyone More

by ublesteragustin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daryl Corbett
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Nov 27, 2024 -

Deacon Jones Ford Lincoln responded

Ublesteragustin, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Deacon Jones Ford Lincoln. We sincerely thank you for the positive review, and look forward to seeing you again soon!

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