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Deacon Jones Ford Lincoln

Goldsboro, NC

Overview
Reviews
Vehicles
4.7
932 Reviews
Deacon Jones Ford in Goldsboro is proud to be serving the Goldsboro, NC, and surrounding communities, with quality Ford brand vehicles and excellent customer service throughout your vehicle buying and owning journey. With models like the new Ford F-150, Escape, Expedition, Explorer, and more, we have something for every individual’s style, taste, and many financing options.
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3301 McLain Street

Goldsboro, NC

27520

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Showing 932 reviews

September 25, 2024

I enjoy this dealership because they are super friendly and down to earth. They are willing to work with my busy schedule and meet my needs. Overall great customer service! More

by MCRAWFORDPLS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Jason. Zan
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Nov 27, 2024 -

Deacon Jones Ford Lincoln responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! We sincerely thank you for the positive review, and look forward to seeing you again soon!

September 25, 2024

Service check in for the Works Package went well. Very friendly and attentive service adviser. More

by RJJJ4993
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure of his name
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Nov 27, 2024 -

Deacon Jones Ford Lincoln responded

Hello Rjjj4993, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 24, 2024

Excellent service and very helpful answered all questions about the new truck the parts department was very helpful getting the things I ordered More

by dalealbright60
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Drew
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Nov 27, 2024 -

Deacon Jones Ford Lincoln responded

Dalealbright60, we're so glad that we were able to go above and beyond your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 24, 2024

Reliable, honest, customer friendly, knowledgeable, fast, reasonable, always trustworthy to give accurate advice on service recommendations More

by jswaddell53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad & Robby
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Nov 27, 2024 -

Deacon Jones Ford Lincoln responded

Jswaddell53, we are very happy we could provide you with a positive experience! Thank you so much again for your feedback! We hope you have a great day!

September 23, 2024

I like my 2024 F150 truck, it’s the nicest truck I’ve had. The staff at DeaconJonesFord in Goldsboro are the nicest people!!! Jimmy Howell More

by LINDSEYHOWELL
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Drew Pelton, Jason Ham, Robbie Braswell
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Nov 27, 2024 -

Deacon Jones Ford Lincoln responded

Lindseyhowell, we're glad you had such a wonderful experience with us! If you have any further questions, please don't hesitate to reach out!

September 22, 2024

Arrived looking to resolve a maintenance issue. Problem was diagnosed and resolved in a timely manner, More

by CMN2700
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember
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Nov 27, 2024 -

Deacon Jones Ford Lincoln responded

Hello Cmn2700, we appreciate you taking the time to leave us this feedback. Thank you so much again for your feedback! We hope you have a great day!

September 18, 2024

This service department cares about its customers and their vehicles. Frank, my service advisor, ensures that my truck is in tip top shape and makes me feel like a valued customer!! More

by ashfamily
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank
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Nov 27, 2024 -

Deacon Jones Ford Lincoln responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! We hope to be of service to you again in the future. Best wishes, Deacon Jones Ford Lincoln

September 18, 2024

As always your service department provided prompt and thorough attention to my request. Frank called me after initial inspection to inform me 3 of my tire pressure indicators were faulty but all wheel More

by leoeb2013
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank and Tyler??
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Nov 27, 2024 -

Deacon Jones Ford Lincoln responded

We appreciate your positive review about your recent experience with us! We hope to be of service to you again in the future. Best wishes, Deacon Jones Ford Lincoln

September 18, 2024

They did a good job on my car in a timely manner and called me when it was ready. It ready way earlier than I thought that it was going to be. More

by glaspielaura3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I think that his name was Thomas but anyway he did good
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Nov 27, 2024 -

Deacon Jones Ford Lincoln responded

Hello Glaspielaura3, thank you; we appreciate your feedback! Until the next time we meet, take care!

September 15, 2024

Regina was the BEST salesperson she didn’t pressure me about buying Thank you love my car. She was very patient with me and the granddaughters More

by Jlhalvorsen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Regina and Andrew
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Nov 27, 2024 -

Deacon Jones Ford Lincoln responded

Jlhalvorsen, we really appreciate your positive review! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

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