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Deacon Jones Ford Lincoln

Goldsboro, NC

Overview
Reviews
Vehicles
4.7
926 Reviews
Deacon Jones Ford in Goldsboro is proud to be serving the Goldsboro, NC, and surrounding communities, with quality Ford brand vehicles and excellent customer service throughout your vehicle buying and owning journey. With models like the new Ford F-150, Escape, Expedition, Explorer, and more, we have something for every individual’s style, taste, and many financing options.
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3301 McLain Street

Goldsboro, NC

27520

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Showing 926 reviews

April 09, 2024

Have always taken care of my automotive needs. Friendly staff who has worked me in when I needed to get my cars serviced. More

by Kirk117884
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service desk
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Apr 11, 2024 -

Deacon Jones Ford Lincoln responded

Hi Kirk117884, thank you for taking the time to leave a review for us at Deacon Jones Ford Lincoln. We're happy we could meet your expectations!

April 09, 2024

Very Professional Service. .Very Satisfied. Experience was Very Assuring...Made sure that I was informed during the process of my vehicle was being fixed... More

by slovelyes9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad
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Apr 11, 2024 -

Deacon Jones Ford Lincoln responded

Hi Slovelyes9, thank you for taking the time to leave a review for us at Deacon Jones Ford Lincoln. We're happy we could meet your expectations!

April 09, 2024

Sales was a lot of going back and forth but TJ did a great job. Finance girl dropped the ball as didn’t call our insurance agent like she said she was and we ended up doing that piece on our own. More

by dklennert
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
TJ
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Apr 13, 2024 -

Deacon Jones Ford Lincoln responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

April 09, 2024

Mike and all of the guys in the sales office were very helpful and went out of their way to make us happy. More

by terencelynch73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
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Apr 13, 2024 -

Deacon Jones Ford Lincoln responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

April 09, 2024

Great Job Done '"Very Expensive" First Job appraisal, "did not salve the problem" The second appraisal "Got the problem resolved" Thank you Robert My correct: email is robertlabonte4@gmail.com More

by TAILSPIN2K2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
john
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Apr 13, 2024 -

Deacon Jones Ford Lincoln responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

April 06, 2024

Very good service. On time and very thorough and very professional, recommend to any one More

by RHADDEN1
Recommend Dealer
Yes
Employees Worked With
Don't know names
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Apr 11, 2024 -

Deacon Jones Ford Lincoln responded

Hi Rhadden1, thank you for taking the time to leave a review for us at Deacon Jones Ford Lincoln. We're happy we could meet your expectations!

April 05, 2024

I'm impressed with the professional courtesy afforded me each time I bring my car for service. More

by markwuntke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
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Apr 11, 2024 -

Deacon Jones Ford Lincoln responded

Markwuntke, thank you so much for the positive review!

April 04, 2024

Prompt courteous service done in an expert way. Informative and complete. Sets themselves above the competition. More

by deankennedy1980
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robbie Braswell, Jeff Hill
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Apr 11, 2024 -

Deacon Jones Ford Lincoln responded

Hi Deankennedy1980, thank you for taking the time to leave a review for us at Deacon Jones Ford Lincoln. We're happy we could meet your expectations!

April 04, 2024

Always helpful They always very supportive and helpful at times. Good place and good people More

by murray2188
Recommend Dealer
Yes
Employees Worked With
Supervisor Robert and Micheal
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Apr 11, 2024 -

Deacon Jones Ford Lincoln responded

Murray2188, we are very happy we could provide you with a positive experience!

April 03, 2024

Had to make a return trip before replacement parts were installed. First time ordered parts weren't all there. Didn't really understand why the parts weren't checked out prior to the first trip. More

by carrielou
Workmanship
Recommend Dealer
Yes
Employees Worked With
IDK
Report | Print
Apr 04, 2024 -

Deacon Jones Ford Lincoln responded

Our team strives to deliver an excellent experience, and we greatly apologize that your initial experience was lacking. If you have further needs or questions, please reach out!

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