Deacon Jones Ford Lincoln

This was my second time in the service department. I dealt with the same gentleman both times. He addressed my issue with the upmost respect. He handled my issues with the most professionalism. He exp I dealt with the same gentleman both times. He addressed my issue with the upmost respect. He handled my issues with the most professionalism. He explained the goods and bads of my concerns. I really felt respected at all times. Both times. I give the service department a big thumbs up. I will definitely be returning in the future. More

It was good. Just expensive for what is received. Everyone is friendly. I travel a distance to get service without any perks and very few discounts. Just expensive for what is received. Everyone is friendly. I travel a distance to get service without any perks and very few discounts. More

Called and they fit me in same day. Always very courteous to me Great service Always very courteous to me Great service More

I would NEVER buy another vehicle from this dealership. I have been twice since my purchase in Mid March, and I have been stood up twice to try and figure out the technology. I was ill informed of what I I have been twice since my purchase in Mid March, and I have been stood up twice to try and figure out the technology. I was ill informed of what I needed to have when I picked the car up. I paid for the car one week, and then picked it up the next week and my front tag holder is in the back... I don't know the un-lock code for the doors... The Sales person that worked with me is no longer there, and I feel like I have fallen through the cracks. I have bought several cars from the DJ dealerships in the past, but this one is definitely OFF my list. More

Service was fast and professional. I was asked how I wanted to proceed when given options and everything was explained well. Communication was top notch I was asked how I wanted to proceed when given options and everything was explained well. Communication was top notch More

Professional, courteous and got the best price for my repair possible. I always feel the service department looks out for me when I have my car there. repair possible. I always feel the service department looks out for me when I have my car there. More

I have to go back to fix a problem was created with the service they provided service they provided More

A place an exchange and was extremely satisfied I was very pleased with the service that I got from both of the gentlemen that helped me at your dealership today they deserve a raise very pleased with the service that I got from both of the gentlemen that helped me at your dealership today they deserve a raise More

Overall, good experience would prefer that services that take in a standard amount of time. Have the opportunity to be scheduled instead of walking in in?Hopes that it's gonna be done the same day take in a standard amount of time. Have the opportunity to be scheduled instead of walking in in?Hopes that it's gonna be done the same day More

Friendly staff that is very knowledgeable and takes time to explain everything. They do NOT rush the customer! to explain everything. They do NOT rush the customer! More