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Deacon Jones Ford Lincoln
Goldsboro, NC
897 Reviews
Deacon Jones Ford in Goldsboro is proud to be serving the Goldsboro, NC, and surrounding communities, with quality Ford brand vehicles and excellent customer service throughout your vehicle buying and owning journey.
With models like the new Ford F-150, Escape, Expedition, Explorer, and more, we have something for every individual’s style, taste, and many financing options.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 7:00 PM
Sunday Closed
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Showing 897 reviews
October 07, 2021
On Tuesday the 6TH of Oct, i brought my 2021 Ranger in for the first oil change. After the service was complete I was told that the service cost was $54.88, while I was going to tell the counter person for the first oil change. After the service was complete I was told that the service cost was $54.88, while I was going to tell the counter person that I had a maintenance plan (5003-970140 with cost $1195.00) he started talking to another person and was NOT listening to me. When he finally got back to me, he smiled and said that will be 54.88. I didnt confront the person in front of others, so I paid and left. Buy reporting this in this survey MAYBE someone will listen now. If I still have to pay for future service, which I have ALREADY paid for. I will seek a refund on my service plan. More
by charleyx8
Employees Worked With
Micheal Ferrell
September 21, 2021
We are from Smithfield NC. We traveled to Decon Jones in Goldsboro to buy our Ford Explorer. A wonderful place to shop! Everyone was courteous and friendly and very eager to help in any way. We will defin Goldsboro to buy our Ford Explorer. A wonderful place to shop! Everyone was courteous and friendly and very eager to help in any way. We will definitely come back and refer our friends to this Ford Store. Thank you Decon Jones staff and sales people for our experience. The Littles Smithfield NC More
by giggslittle
Employees Worked With
Rob
September 12, 2021
Very knowledgeable staff. Knew there product inside and out. I didn't feel pressures or rush into purchasing my truck..Every new vehicle my family has purchase since 1994 has came from a Deacon Jones deale out. I didn't feel pressures or rush into purchasing my truck..Every new vehicle my family has purchase since 1994 has came from a Deacon Jones dealership. More
by D. Tyndall
Employees Worked With
Bergen
September 09, 2021
Our 3rd new vehicle D-J. Excellent place to do business. Very friendly, but very professional as well. Terrific place to get a great product ! business. Very friendly, but very professional as well. Terrific place to get a great product ! More
by janeelleningram@hotmail.com
Employees Worked With
Jeff, Kirsten & Lily
September 03, 2021
Recall on my 2018 Lincoln on 9/02/2021. Service was outstanding, and dealership was very comfortable. I will at some point return to this dealership for service, and, at some point for a new vehicle! S outstanding, and dealership was very comfortable. I will at some point return to this dealership for service, and, at some point for a new vehicle! Service personnel were very professional. Gerri Edgerton More
by GerriedgGerrierton
Employees Worked With
Can’t remember
July 30, 2021
Service department got in quick, found my problem fast. Told me how much it would cost, which was reasonable.. I have a sense of belonging with the service department, they always treat with kindness an Told me how much it would cost, which was reasonable.. I have a sense of belonging with the service department, they always treat with kindness and respect. Great place to take your vehicle.. More
by leekearney784
Employees Worked With
Michael
