Deacon Jones Ford Lincoln

Customer service was great and relayed messages in timely fashion and work every angle to make sure service was completed correctly fashion and work every angle to make sure service was completed correctly More

Exceptional customer service! Very professional and knowledgeable. Was greeted by everyone in the dealership. This is the third vehicle that I have purchased from Deacon Jones. Very professional and knowledgeable. Was greeted by everyone in the dealership. This is the third vehicle that I have purchased from Deacon Jones. More

Very courteous and knowledgeable: it is ridiculous to require 15 words when 4 will do! require 15 words when 4 will do! More

Service appointment We had our truck serviced and the tires rotated. The job was completed that day. tires rotated. The job was completed that day. More

Best experience, I was well taking care of. Servicemen was totally catered to my needs. All my needs were met Servicemen was totally catered to my needs. All my needs were met More

Straightforward, simple, fair Easy to deal with. Not pushy but attentive. Very down to earth and straightforward Not pushy but attentive. Very down to earth and straightforward More

I ONLY BOUGHT THIS CAR FROM THEM A MONTH BEFORE HAVING TO BRING IT IN FOR REPAIRS Took an ENTIRE MONTH to fix ONLY ONE of the things that it was brought to them for repair. Was told on several occasion TO BRING IT IN FOR REPAIRS Took an ENTIRE MONTH to fix ONLY ONE of the things that it was brought to them for repair. Was told on several occasions that the Airbag light was on causing my adaptive cruise control not to work. For them to please get that situated and they did not. Also asked them to please get my adaptive head lights working upon picking it up it appears that they did not do this either. Also A couple of weeks after I purchased the car I had the skid plate and liner under the car start falling off that I had to repair on the side of a highway with zip ties. It seems like in the month that they had my car the only thing they fixed was fuel pump. More

Again. ....I was not able to participate in my 40th class reunion events. I couldn't pay my bills on Friday before the end of the month. The Uber rides was g ....I was not able to participate in my 40th class reunion events. I couldn't pay my bills on Friday before the end of the month. The Uber rides was getting very expensive for me. More

This is our third vehicle purchased with Shane / DJ Ford…Shane’s responsive, honest, and easy to do business with. The whole process was painless including financing. The service department is excellen Ford…Shane’s responsive, honest, and easy to do business with. The whole process was painless including financing. The service department is excellent as well. More

I love Deacon Jones dealership because it was fast and easy and not too much hassle about this that! Straight what can you do and how much can you put down and what do you want! Thanks Deacon! easy and not too much hassle about this that! Straight what can you do and how much can you put down and what do you want! Thanks Deacon! More