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Deacon Jones Ford Lincoln

Goldsboro, NC

4.7
1,131 Reviews

3301 McLain Street

Goldsboro, NC

27520

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1,131 Reviews of Deacon Jones Ford Lincoln

September 11, 2025

on the road traveling, we experienced a leaking water pump. Not knowing the area, we decided to call a Ford dealership and we are glad we did. From the tow driver,Herbert,(who Mike recommended) to Mike More

by Ldseufert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Ferrell, Joshua Rufe
September 11, 2025

I have been a customer of Deacon Jones for years, and have always had great service from them. They are very professional and friendly. More

by rickplumley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad, and Frank. Both are kind, and professional.
September 11, 2025

In all my decades of buying , looking for trucks and suv I have never had a sales person be as willing to not only go the extra mile in responding to my request for pictures and other information. Was searc More

by Mc2fastnlow
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Billy
September 10, 2025

Always friendly, established a trusting relationship where they value my time and business. Convenient location More

by SITTERSONS1
Recommend Dealer
Yes
Employees Worked With
Mike
September 09, 2025

Rilee was extraordinary in helping me buy my car. I recommend her if you need help. More

by dianehroberts1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rilee
September 08, 2025

They are the best Especially Robert the manager. They get the job done right all the time. More

by Sandrawilson1947
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert, and his team
September 08, 2025

I had a transmission fail in a 2020 Ford Explorer. I spoke with Mr Robert and he gave me a quote and time line it would be fixed and he was spot on. The service guys were very helpful. I would recomme More

by jamss6383
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr Robert and Mr Michael Ferrell
September 06, 2025

The online buying experience was new and much better than the normal, get stuck in the dealership for half a day. More

by JMCMANUS1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shane
September 05, 2025

Exceptional customer service! Very professional and knowledgeable. Was greeted by everyone in the dealership. This is the third vehicle that I have purchased from Deacon Jones. More

by ANGIEROUSE2010
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Billy Hedgepeth, Derrick Lofton, Robbie Braswell
September 05, 2025

Customer service was great and relayed messages in timely fashion and work every angle to make sure service was completed correctly More

by Dafirm10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad
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