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Deacon Jones Ford Lincoln

Goldsboro, NC

4.7
1,087 Reviews
Call Dealership (984) 264-0067
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3301 McLain Street

Goldsboro, NC

27520

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1,087 Reviews of Deacon Jones Ford Lincoln

July 29, 2025

Phenomenal service department. Great customer service and thorough customer satisfaction. I feel like I’m their only customer they treat me so good!! More

by ashfamily
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank
Report | Print
Aug 02, 2025 -

Deacon Jones Ford Lincoln responded

We appreciate your positive review about your recent experience with us! We sincerely thank you for the positive review, and look forward to seeing you again soon! Hunter Stovall https://www.deaconjonesfordlm.com/

July 29, 2025

Very good service and prompt on phone calls and the service dept is excellent overall More

by johnmercer1222
Recommend Dealer
Yes
Employees Worked With
Robbie
Report | Print
Aug 02, 2025 -

Deacon Jones Ford Lincoln responded

Johnmercer1222, we're glad you had such a wonderful experience with us! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Hunter Stovall https://www.deaconjonesfordlm.com/

July 27, 2025

The service here keeps making me have to come back for repairs. Always needed the same repairs done multiple times. More

by Austin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tech
Report | Print
Jul 28, 2025 -

Deacon Jones Ford Lincoln responded

Austin, thank you for taking the time to leave us feedback about your experience with us. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again. https://www.deaconjonesfordlm.com/

July 27, 2025

Always polite, listens to what I have to say and quick to get my car fixed. I won’t take it to any other dealership More

by jumooring
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
All of the service department
Report | Print
Jul 28, 2025 -

Deacon Jones Ford Lincoln responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! Please don't hesitate to reach out to us if there's anything more we can do! Hunter Stovall https://www.deaconjonesfordlm.com/

July 26, 2025

I went for a recall for my Mustang but they still charge me for the parts More

by Walter.rivas7.wr
Recommend Dealer
Yes
Employees Worked With
Frank
Report | Print
Jul 28, 2025 -

Deacon Jones Ford Lincoln responded

Walter.rivas7.wr, we're happy you found our staff to be so supportive during your experience here at Deacon Jones Ford Lincoln. If you have any further questions, please don't hesitate to reach out! Hunter Stovall https://www.deaconjonesfordlm.com/

July 26, 2025

As far as the Billy… my sales rep … he was great. Service… Robert is fantastic. Tells it like it is. Honest opinion. More

by VLPDonner 24
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derrick … really good. New at his job but asked questions when needed
Report | Print
Jul 28, 2025 -

Deacon Jones Ford Lincoln responded

Vlpdonner 24, thank you for your kind review; we are happy to pass along your comments to the team here at Deacon Jones Ford Lincoln! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Hunter Stovall https://www.deaconjonesfordlm.com/

July 26, 2025

Very friendly and professional personnel in the service department. I was greeted right away and my service was scheduled quickly. My service was performed in a timely manner. I have no complaints and w More

by Rick Plumley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad
Report | Print
Jul 28, 2025 -

Deacon Jones Ford Lincoln responded

Rick Plumley, we're glad you had such a wonderful experience with us! Please don't hesitate to reach out to us if there's anything more we can do! Hunter Stovall https://www.deaconjonesfordlm.com/

July 25, 2025

I was in a bind because I was traveling out of town the next day. They were able to work me in without any issues. Everyone was friendly. More

by Melissa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t recall name
Report | Print
Jul 28, 2025 -

Deacon Jones Ford Lincoln responded

Melissa, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Deacon Jones Ford Lincoln. We're looking forward to your next visit with us! Hunter Stovall https://www.deaconjonesfordlm.com/

July 25, 2025

They were quick and friendly and spent extra time on making my Ford Pass work at no cost. They all were great and helpful! More

by Dennis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John, Thomas and I think the young guy was Matt
Report | Print
Jul 28, 2025 -

Deacon Jones Ford Lincoln responded

Hi Dennis, thank you so much for your positive comments about Deacon Jones Ford Lincoln! Dennis, thanks for taking the time to leave a review. Hunter Stovall https://www.deaconjonesfordlm.com/

July 24, 2025

Yall are way and I mean way over priced. Changed me 90 dollars for oil change in my Toyota Corolla. I took my 2021 gmc sierra 3/0 diesel to team Chevy and got oil change and tires rotated fo More

by Scottham80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Robert is great
Report | Print
Jul 28, 2025 -

Deacon Jones Ford Lincoln responded

We appreciate all reviews, and appreciate you giving us the chance to improve by providing us with this feedback. Thank you again for taking the time to let us know how we can improve. We hope you will consider us again in the future. Take care. Hunter Stovall https://www.deaconjonesfordlm.com/

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