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Deacon Jones Ford Lincoln

Goldsboro, NC

4.7
1,099 Reviews
Call Dealership (984) 264-0067
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3301 McLain Street

Goldsboro, NC

27520

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1,099 Reviews of Deacon Jones Ford Lincoln

August 06, 2025

We were very pleased with our experience purchasing our new vehicle. Everyone there was very helpful and nice. More

by tfinch0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jordan Kennedy
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August 06, 2025

Awesome dealership, best buying experience ever and great people to work with - shout out to Jordan and Zan. More

by sascha.wollersheim
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jordan Kennedy, Zan Evans
Report | Print
August 03, 2025

Nice and very friendly. Always wanting to help anyway they can. Amazing car buying experience. More

by Clark mace
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jordan
Report | Print
August 02, 2025

They did a good job and I would like to thank Mr Robert Thompson for taking care of me 👍 More

by Slawhorn1127
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Thompson
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August 02, 2025

The service was great but they need paper mats on the floor because I have to wash my mats with grease More

by Jeremyrconner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert
Report | Print
August 02, 2025

Thoughtful Service advisors help make the necessary decisions to keep my vehicles running smoothly and are reliable. More

by Larry Schultz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JT, Frank, Chad
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Aug 03, 2025 -

Deacon Jones Ford Lincoln responded

Larry Schultz, we're glad you had such a wonderful experience with us! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day! Hunter Stovall https://www.deaconjonesfordlm.com/

August 01, 2025

Communication poor, car has been in shop over two weeks and still do not know what the issue is and being it still has a warranty you’d think they’d give a loaner car being that it was purchased brand new More

by d
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mechanic
Report | Print
Aug 02, 2025 -

Deacon Jones Ford Lincoln responded

D, it's upsetting to hear that you did not receive the top-notch service we strive to provide. We appreciate you bringing this experience to our attention. If you are willing, please contact us at (919) 736-3387 so we can work towards a resolution. We look forward to hearing from you. https://www.deaconjonesfordlm.com/

August 01, 2025

Customer service representative was courteous and friendly. He explained the two plus wait time for an oil change. Only complaint i have is the service department doesn't offer appointments. More

by MANKOR1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Ferrell
Report | Print
Aug 02, 2025 -

Deacon Jones Ford Lincoln responded

Mankor1, we are so pleased you enjoyed your visit to Deacon Jones Ford Lincoln! Please don't hesitate to reach out to us if there's anything more we can do! Hunter Stovall https://www.deaconjonesfordlm.com/

July 31, 2025

?? Great experience, timely service, clean waiting area, coffee and snacks available while you wait. More

by TSHardy40
Recommend Dealer
Yes
Employees Worked With
Frank...Service
Report | Print
Aug 02, 2025 -

Deacon Jones Ford Lincoln responded

Tshardy40, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Deacon Jones Ford Lincoln. Thank you again for the great review! Hunter Stovall https://www.deaconjonesfordlm.com/

July 30, 2025

Brought my vehicle in for an engine light, the service writer call with the problem, solution and quote. The work was done quickly and correctly, the total was less than estimate, very happy with my choi More

by MICHAELJAYHIGGINS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank
Report | Print
Aug 02, 2025 -

Deacon Jones Ford Lincoln responded

Michaeljayhiggins, thank you for your kind words and this wonderful review! Please don't hesitate to reach out to us if there's anything more we can do! Hunter Stovall https://www.deaconjonesfordlm.com/

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