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Deacon Jones Ford Lincoln - Service Center

Goldsboro, NC

4.6
703 Reviews
Today: 7:00 AM - 6:00 PM Closed Now
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703 Reviews of Deacon Jones Ford Lincoln - Service Center

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September 10, 2024

The sales man is very professional and would recommend to anyone to ask for Derek More

by wfortner59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
Nov 27, 2024 -

Deacon Jones Ford Lincoln responded

Wfortner59, we're so glad that we were able to go above and beyond your expectations! Feel free to reach out to us if you need anything. Have a wonderful day.

September 10, 2024

They are a good service center. I would recommend them for family and friends with ford vehicles. More

by rayrayblalock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad I think
Nov 27, 2024 -

Deacon Jones Ford Lincoln responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! We are always more than happy to assist you if anything else comes up. Take care!

September 09, 2024

I received great service from a professional and courteous team that made sure that my vehicle was taken care of. More

by idawson3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Nov 27, 2024 -

Deacon Jones Ford Lincoln responded

Idawson3, we are so pleased you enjoyed your visit to Deacon Jones Ford Lincoln! We are always more than happy to assist you if anything else comes up. Take care!

September 09, 2024

Came in for a blown power steering hose. They had 1 of the 2 hoses on hand Between the shop Supervisor, mechanic, and the service tech at the counter got in touch with some folks that was sc More

by JIM.BURRELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Please get with the shop manager for all that was involved. Ge was pivotal with all involved. I brought a 2022 Coachman Freelander RV
Nov 27, 2024 -

Deacon Jones Ford Lincoln responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Deacon Jones Ford Lincoln!

September 07, 2024

Great guys in the service department. They get you in fast and get the job done right. More

by chuck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert, John Mark
Nov 27, 2024 -

Deacon Jones Ford Lincoln responded

Chuck, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Deacon Jones Ford Lincoln. If you have any further questions, please don't hesitate to reach out!

September 05, 2024

Friendly service reps. Take good care of my vehicle. The right amount of time to get the job done. More

by Sherry Jones
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can't remember at this time.
Nov 27, 2024 -

Deacon Jones Ford Lincoln responded

Sherry Jones, we really appreciate your feedback! We can't wait to see you again, have a great day.

September 05, 2024

I still can’t get my hitch on going on two months. They order the wrong parts telling me 2to 3 days I wait a week to 2 go there with out a call and it just come in that day happen 3 times. I’am how wa More

by lgrady9655
Recommend Dealer
No
Employees Worked With
Don’t know there names,don’t want to know
Nov 27, 2024 -

Deacon Jones Ford Lincoln responded

Lgrady9655, thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (919) 736-3387.

September 04, 2024

JD was great , service rep thanks for fixing my issues , I will return . I would like to start receiving Discounts on oil change More

by SHAWN_EASTWOOD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JD in the service center
Nov 27, 2024 -

Deacon Jones Ford Lincoln responded

Hi Shawn_eastwood, thank you so much for your positive comments about Deacon Jones Ford Lincoln! We hope to be of service to you again in the future. Best wishes, Deacon Jones Ford Lincoln

September 03, 2024

Easy care was only willing to compensate me for 5,020. But Deacon Jones Ford did a great job got the transmission in and completed the work all within one week. And they kept in constant contact with me. More

by marianmalone2019
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert, Chad, JB
Nov 27, 2024 -

Deacon Jones Ford Lincoln responded

Marianmalone2019, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Deacon Jones Ford Lincoln. Please don't hesitate to reach out if there's anything additional we can do for you.

September 03, 2024

Respectful Courteous Kind Friendly Informative Looks out for the customer Best all around Efficient an d quick More

by belindaham37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank and John in service department
Nov 27, 2024 -

Deacon Jones Ford Lincoln responded

Belindaham37, we really appreciate your feedback! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

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