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Dean Sellers Ford

Troy, MI

Overview
Reviews
Vehicles
4.8
408 Reviews
Call Dealership (800) 730-9443
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2600 W Maple Rd.

Troy, MI

48084

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Showing 408 reviews

November 17, 2022

i brought my 2020 I appreciate the excellent work by the Dean Sellers service team More

by patriciaemeyersfordfeedback
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arthur (Service Advisor), Jeff Wright
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Nov 19, 2022 -

Dean Sellers Ford responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

November 10, 2022

Phillip is a true professional it's a joy bring my car in to be service!!! More

by derek.ellis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phillip
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Nov 19, 2022 -

Dean Sellers Ford responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

November 04, 2022

Roger Hutchins goes the extra mile to make sure his customers have a great experience and are satisfied with every aspect car buying/leasing experience More

by bmaas55
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger Hutchons
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Nov 19, 2022 -

Dean Sellers Ford responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Dean Sellers Inc! Please let us know if there is ever anything else we can do for you! Safe travels!

October 30, 2022

Worst car buying experience ever. Do not shop here. Extremely condescending and rude! Waited over 12 months for my vehicle (not their fault) but they never communicated throughout the More

by Td213
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Greg Murphy
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Nov 04, 2022 -

Dean Sellers Ford responded

Hi, we are so disappointed to learn of this situation you have described. Please contact Liz Sellers at (248) 643-3373 or at lsellers@deansellersford.com at your convenience so that we can understand the details of your situation and attempt to resolve this issue. Thank you for taking the time to give us your honest feedback and we look forward to speaking with you.

October 17, 2022

Efficient and professional service - from the receptionist to the service managers to the techs ( and courtesy drivers) More

by JMichael
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Monty
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Nov 04, 2022 -

Dean Sellers Ford responded

Hi, we are happy we could make your experience a positive one! If there is anything else we can do to assist you, please let us know! Take care!

October 14, 2022

Everyone at Dean Sellers Ford is always fantastic. Jeff Wright is the best. I would highly recommend him and the dealership for all your Ford car needs. More

by klmagruder
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Wright
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Oct 18, 2022 -

Dean Sellers Ford responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Thanks for the recommendation, and have an amazing day!

October 03, 2022

Purchased an F150 that was coming off lease. Went smoothly, Andrea Pawelkowski was very efficient in getting this sale completed, and the Business manager handled my closing and explained all my More

by fgs49
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Andrea Pawelkowski
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August 31, 2022

My experience at Dean Sellers was fantastic. Scott (Gorgies) was so nice and easy to work with. He got me exactly what I wanted in my new car! I will definitely come back to him the next time More

by joemessieha
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Gorgies
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Sep 03, 2022 -

Dean Sellers Ford responded

Hi Joemessieha, thank you for your kind words and congratulations on your new vehicle! If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

August 16, 2022

I decided to purchase Ford Fusion after the lease is ended. This dealership provides excellent service and the transaction process is very smooth and the wait time is minimum. I highly recommend this More

by ll48083
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darlene Paul, Jeff Wright
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Sep 03, 2022 -

Dean Sellers Ford responded

Hi, thank you for leaving such a great review and high star rating. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

August 08, 2022

I am always met while pulling into the service center. The service techs are all friendly and helpful, explaining possible wait times. More

by jeff.mackey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Wright
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