Dean Sellers Ford

My service advisor was right on point. He guided me through the whole process. Also he answered all questions via text promptly. He was very professional and polite. through the whole process. Also he answered all questions via text promptly. He was very professional and polite. More

A very well organized pleasent experience. Dean Sellers Ford has always been a top notch dealership for leasing a car. We always get great service from Jon Whitfield and the service department. Dean Sellers Ford has always been a top notch dealership for leasing a car. We always get great service from Jon Whitfield and the service department. More

Very friendly and great customer service when looking and getting my new car! Thank you for a great all around experience. Great dealership to go to. getting my new car! Thank you for a great all around experience. Great dealership to go to. More

Unable to fix 2017 Escape. Problem persists. Took our 2017 Escape in for the safety recall. We also have been having a problem with the car "shutting off" at a stand still. service rep said tha Took our 2017 Escape in for the safety recall. We also have been having a problem with the car "shutting off" at a stand still. service rep said that they have seen this problem before & that the computer needed to be re-mapped?? I was informed that the crankcase sensor was the problem. "After" vehicle was said repaired, problem has happened again. I also asked the dealership to give me a trade in price for my 2017 Escape. No price was given to me. I guess there not interested in sell me a new car. More

smooth and fast In and out 30 min. Washed the car and oil change fair price. They have serviced my car since 2013 when I purchased it there. Every year the service In and out 30 min. Washed the car and oil change fair price. They have serviced my car since 2013 when I purchased it there. Every year the service department as well as the car has treated me excellent. Biggest inconvenience has been these surveys. Though I understand. More

Tire Maintenance Our Ford Edge had a slow leak in the front passenger tire and we took it in for repair. Upon examination, it was determined that there was a slit in Our Ford Edge had a slow leak in the front passenger tire and we took it in for repair. Upon examination, it was determined that there was a slit in the tire that could not be repaired. Dealership had to order a new replacement tire. Service manager informed up of the situation and the estimated time it would take to finish the job. He offered a ride for us if needed and that he would keep us informed of the progress. The tire was mounted in the time period indicated and we were informed as promised. An excellent experience. More

Dean Sellers was courteous efficient considerate knowledgeable and did an excellent job of servicing my needs. I really like the new Ford escape the ride is fantastic and much much improved over May knowledgeable and did an excellent job of servicing my needs. I really like the new Ford escape the ride is fantastic and much much improved over May 2017 escape More

Disappointed that the dealership is selling and pushing oil changes at 3500 miles. the new cars can go 10,000 before they need an oil change! also, my last visit i paid for the full service with tire rot oil changes at 3500 miles. the new cars can go 10,000 before they need an oil change! also, my last visit i paid for the full service with tire rotations.....left the dealership with poor tie pressure in one tire and ended up with a flat tire the same week. how did you not catch that with my $50.00 service?? More

Whenever I have to come into Dean Sellers everyone are so helpful. Write up for the problem or service you have right away.Would recommend Dean Sellers highly to other people. helpful. Write up for the problem or service you have right away.Would recommend Dean Sellers highly to other people. More

My experience could not of been better. Jeff Wright and Jon Whitfield went out of their way to make sure I was satisfied! I wasn't sure I would be leasing a Ford again but was taken such good care of I d Jon Whitfield went out of their way to make sure I was satisfied! I wasn't sure I would be leasing a Ford again but was taken such good care of I did lease a Ford again. More