
Dean Team Hyundai
Ballwin, MO
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Son purchased a Honda CRV late Monday night Very helpful and courteous. Great service and price. Chris stayed with my son and I until the final deal was completed. No pressure sales. They had a Very helpful and courteous. Great service and price. Chris stayed with my son and I until the final deal was completed. No pressure sales. They had a great selection of used cars. More
Unlike any other dealer This is the 5th car I've purchased from the Dean Team in the last 4 years. I think that speaks volume to the excellent treatment my family and I recei This is the 5th car I've purchased from the Dean Team in the last 4 years. I think that speaks volume to the excellent treatment my family and I receive from Tom Fascetti and his team. Tom is not all about the sale, Tom is about putting his customers in the right car at the right price. Mike Ely worked diligently to find the right car in the right color with the right options to suit my needs and my desires. I could not be happier with the results of his efforts. Once we decided on the 2015 Genesis Mike worked with Tom and put together a purchase and trade in plan that was fair upfront and needed no negotiation which made for a very pleasant buying experience. Once Mike handed us off to Scott Varnum in finance we were out of the dealership in less than 35 minutes. Scott made the process of signing all the paperwork simple and easy just like the rest of our buying experience. Personally I don't know why anyone would buy a car from any other dealer. More
Excellent service Michele was great , First time in service Dept,will be back soon for the parts she getting for us. Also Todd the tec that worked on my car was also ve Michele was great , First time in service Dept,will be back soon for the parts she getting for us. Also Todd the tec that worked on my car was also very helpful THANKS ,Rick and Lisa Taggart More
Very happy with Dean Team Hyundai Tom Fascetti helped us purchase a pre-owned van for our family of 5 and we couldn't be happier. The process was painless with no high pressure that ca Tom Fascetti helped us purchase a pre-owned van for our family of 5 and we couldn't be happier. The process was painless with no high pressure that can be so uncomfortable with other dealers. Tom and his team (Scott Varnum & Mike Ely) did a great job from start to finish. We will definitely be back. If you are looking for a new or pre-owned vehicle, be sure to visit Dean Team Hyundai. They will take good care of you! More
Great Service-Always They always make sure that they take care of their customers. When your service is done, they make sure you are satisfied with what was done. Craig They always make sure that they take care of their customers. When your service is done, they make sure you are satisfied with what was done. Craig & Sean are always pleasant and take EXCELLENT care if us. More
Awesome Buying a car is not on my top ten fun things to do but Mike Wright made the experience enjoyable. I was a nervous wreck and he calmed my nerves by bei Buying a car is not on my top ten fun things to do but Mike Wright made the experience enjoyable. I was a nervous wreck and he calmed my nerves by being funny and charismatic. I appreciate the time he took to listen to what I wanted and what I could afford. More
AWESOME!!!!! My experience was Awesome. First of all I love my 2015 Hyundai Genesis. It has everything you could imagine. The sales process went very smoothly. The My experience was Awesome. First of all I love my 2015 Hyundai Genesis. It has everything you could imagine. The sales process went very smoothly. They didn't have the exact one I wanted in stock, so they found it and had it brought in for me... The color and features are perfect for me. Andy Miller did a great job showing me everything the car does. He even sat with me and set up the free blue link trial and then went over every feature and how to use it. (There are a lot of them) Richard in Finance was great. I got a great rate and the finance process was so smooth I couldn't believe it. He explained my options for extended warranties but did not pressure me. They even gave me a really good price on my Tahoe that I traded in. That was a big relief... Not having to sell it myself on craigslist or somewhere else. Getting what I wanted for my trade-in was Huge! I highly recommend Dean Team Hyundai if you are in the market for a new car! Everyone in the building is Awesome! More
Smooth & great experience! Adam and Kurt were great to work with! They are down to earth and easy to talk to! Adam was great at replying to emails and helping me go over figur Adam and Kurt were great to work with! They are down to earth and easy to talk to! Adam was great at replying to emails and helping me go over figures on first a Sonata and then the Elantra. I ended up purchasing an Elantra and love it! Kurt was great...he went over everything in my new car and even helped me sync my phone to my car and got my Pandora going! :) Kurt was also super patient while I was looking at different cars and deciding on colors. What a great team! Also when visiting the dealership, several salesmen came up to me to talk about my car search and made me feel very welcome! More
BUYING A NEW CAR Mike Wright made the experience a pleasant one. Went to great lengths to find the right car for me. Financing was helpful in me obtaining the new ca Mike Wright made the experience a pleasant one. Went to great lengths to find the right car for me. Financing was helpful in me obtaining the new car. Had a great experience. Mike made sure I was comfortable in the operation of all the gadgets in the car and was very very nice to work with. More
Bad, bad, bad Came to the dealership to purchase a Hyundai Sonata Sport. Zack meet us at the door and he walked us around, showing us cars and different options. We Came to the dealership to purchase a Hyundai Sonata Sport. Zack meet us at the door and he walked us around, showing us cars and different options. We left to shop around and came back a second time. Spoke with Zack and asked for the bottom line price. He said, it would be no problem and quoted us an amazing deal. He wrote it down and we went to visit another dealership. After much discussion, we went back a third time and told Zack, we wanted to buy the car for the price he quoted. All of a sudden, the excuses were coming left and right. First, the prices quoted could not be honoured. Second, the car was recently sold that we were considering. Ten minutes later, he pulls a car around which was the same exact car he showed us before to sell us. Third, he said he made a mistake. I understand mistakes. Own it, fix it and move forward. Not, continue to lie and cover up the error. It gets better. So they bring out Mike Wright. Mike spoke a good game, but was rude to my wife and I in his attempt to save Zack. He spoke about the mistake in judgment, how they grew up together and Zacks father being responsible for getting them into the car selling business. Mike continued to say how he was working for us and how they wouldn't let that car go for the quoted price. Then, he told my wife to basically stop talking and listen to him. After all of that, he told me I wasn't playing the game right. I will NOT recommend Dean Team or this dealership to anyone I know. Good character is being over shadowed by greed and dishonestly. Also, I received an email wanting to discuss financing and sales options from this location. How about we talk about the poor treatment. Lastly, the review below may be a cover up. More