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Dean Team Subaru Volkswagen

Ballwin, MO

4.9
6,422 Reviews
At Dean Team Subaru Volkswagen, we challenge ourselves every day to give you the best experience; we are committed to addressing your unique wants and needs and give you the freedom to explore and consider your decision with or without us. Our Subaru and Volkswagen Certified Specialists are knowledgeable, innovative and attentive. We will listen to you, answer your questions truthfully and completely and introduce you to solutions that fit your needs. Our Dean Team Subaru Volkswagen team values the time you have afforded us and are committed to making the best use of your time. At the heart of your visit, count on us to we say what we mean and mean what we say. We appreciate your choice in working with us. We are dedicated to providing you an experience based on honesty, integrity, respect and appreciation.
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15121 Manchester Road

Ballwin, MO

63011

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Showing 6,422 reviews

January 06, 2020

Great used car buying experience This is the real deal. No pressure no gimmicks. Paul was so helpful and made us feel at ease after we had some bad experiences with another dealership More

by robgilmore
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Biermann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2020 -

Dean Team Subaru Volkswagen responded

Hi Rob! Thanks for your great review. We're glad to hear that Paul was able to provide you with a positive car buying experience and get you a good value on your trade-in! Thanks for choosing Dean Team! Enjoy the CRV!

January 05, 2020

We loved our experience here. This was our 4th Subaru dealership, and our experience here was what made us buy a car. Thanks for helping us out! More

by Mlmsp1
Recommend Dealer
Yes
Employees Worked With
John Ostlund
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2020 -

Dean Team Subaru Volkswagen responded

Thank you! We take our reviews seriously and are delighted to hear about your visit. We appreciate your feedback! Please let us know if you have any additional questions about services you received and thank you again for choosing Dean Team Subaru!

January 05, 2020

Very good shopping and buying experience as usual. Have purchased several cars from this dealer and would recommend. Richard Gotsch was great to work with. More

by Ron
Recommend Dealer
Yes
Employees Worked With
John Ostlund
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Gotsch
Jan 06, 2020 -

Dean Team Subaru Volkswagen responded

Hi Ron! Thank you for your great review and your repeat business. We are glad to hear that Richard was able to provide you with another positive experience. Enjoy your new vehicle!

Jan 08, 2020 -

Dean Team Subaru Volkswagen responded

Ron, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Please don't hesitate to reach out if there's anything additional we can do for you.

January 05, 2020

purchased a new Atlas Great experience, everyone was helpful and professional! Carl and Jim were very easy to work with, no pressure and no gimmicks, Made shopping easy and More

by kellaw506
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carl Schaeffer, Jim Happe
Jan 06, 2020 -

Dean Team Subaru Volkswagen responded

Thanks for your great review! We're glad to hear that Carl and Jim were able to provide you with a positive car buying experience. Enjoy your new Atlas!

Jan 08, 2020 -

Dean Team Subaru Volkswagen responded

In order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 04, 2020

Salesman Tony Wright was professional and no high pressure at all. This is our 3rd Subaru and have nothing but great things to say about this dealership. From going through the sales process with To More

by Patti
Recommend Dealer
Yes
Employees Worked With
Annie Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carl Schaeffer, Tony Wright, Steve Weissgerber
Jan 06, 2020 -

Dean Team Subaru Volkswagen responded

Patti, thank you for your kind words! We're happy we could help. Please let us know if you have any additional questions about services you received and thank you again for choosing Dean Team Subaru!

January 04, 2020

upgrade of Atlas I purchased a 2018 Atlas in October, 2017 and was pleased with the vehicle and the professional, courteous sales person Richard Gotsch. I was at the More

by Don McDaniel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Fix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carl Schaeffer, Richard Gotsch, Tony Fargo
Jan 06, 2020 -

Dean Team Subaru Volkswagen responded

Don, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We want all our customers to feel this way when leaving our dealership! Safe travels!

January 04, 2020

My first Subaru We just purchased our first Subaru from salesman Tony Wright and it was a great experience. He was very knowledgeable, professional, and easy to work More

by Nicholas Family
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jason Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Wright
Jan 06, 2020 -

Dean Team Subaru Volkswagen responded

Nicholas, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

January 04, 2020

Jim Happe is a true professional! We would HIGHLY recommend Dean Team Volkswagen and Jim if you are looking for a new or used car! More

by Dean and Tammy Haeusser
Recommend Dealer
Yes
Employees Worked With
Jason Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carl Schaeffer, Jim Happe
Jan 06, 2020 -

Dean Team Subaru Volkswagen responded

Dean and Tammy, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Safe travels!

January 04, 2020

Personable, Efficient, and Attentive My wife and I purchased our second Subaru Forester today! And our salesman, Christopher Smith was the same salesman who sold us our first Subaru Fore More

by Jones Family
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Smith (#subarusmith)
Jan 06, 2020 -

Dean Team Subaru Volkswagen responded

Thank you! We take our reviews seriously and are delighted to hear about your visit. We appreciate your feedback! Please let us know if you have any additional questions about services you received and thank you again for choosing Dean Team Subaru!

January 03, 2020

Sales Rep is outstanding! We have been considering trading our 2017 Outback since the 36 month warranty expired in October 2019. Pete Ostlund has been outstanding and very help More

by hsheldon2014ob
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark McNulty, Pete Ostlund
Jan 06, 2020 -

Dean Team Subaru Volkswagen responded

Thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

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