"Joyful Car Buying Experience"
- new 2 Subaru
Dean Team and Tony Wright made the process of buying a new Subaru painless. Tony really knows the product and took the time to educate us on the vehicle upon delivery. Much appreciated.
Pricing and Financing was quick and fair. Looking forward to a long relationship with Dean Team.
"The experience was wonderful!"
We had a quick and friendly experience. The whole team and dealership were easy to work with and extremely professional! I would highly recommend using all areas of the Dean team!
Worked with Wes who made a fair starting offer for the trade in, and then worked with me to get the car I wanted at the price I wanted. Great service and no drama or arguing.
"Honest salesman Richard Gotsch, Honest financer Jason Moore"
- Jim and Kem
Unfortunately totaled my 14 jetta, checked other dealers, had problems with simple request, no front plate bracket, and no stickers. I have a special plate bracket for front. Was willing to wait for new shipment also. Did Internet inquiry got flooded with calls, told all of them story, and what wife wanted 2019 R line jetta, Richard contacted me very quickly and let me know 2 just came in, white and grey, so we went and looked, and when he said new, WOW still had shipping plastic on it! He was very honest, upfront and wanted to make sure this is what she wanted, briefly discussed other models due to curiosity, he covered everything about the car, even tho we new alot as prior jetta owners. Very easy and smooth purchase, then comes $$ and financing ughhh nope, Jason Moore was also very upfront, and honest, I know hard to believe, getting us back couple hundred on old loan from gap ins. Very clear about price, payments, and extended warranty optons.
Not a paid endorsement, regular people.
Richard Jason, thanks again!
Jim and Kem
"Such an Easy, Fast and Fun yet very Professional Experience"
- Elizabeth L.
They were very ready and willing to work with us to make sure we were as satisfied as possible. They stayed late and really worked with us to get a great trade in deal. It was a very hassle free, enjoyable experience. I am so happy with my new Subaru Forester and all it's safety features! I drove 10 hours back to New Orleans after purchasing this car and it was such a peaceful, relaxing drive due to the eye sight and lane assist features.
My experience with the Dean Team Subaru - Volkswagen was amazing! John Biermann took care of me and my twin babies!! They were honest and made sure that I got what was best for me and my family. There was no pressure at all to make a purchase.
"Buying our 2018 Subaru Outback Touring"
This was a very seamless car buying experience. Our salesman Chris Smith was extremely knowledgeable about the vehicle and thorough in the delivery including covering all the features/options that aren’t on every vehicle or one would already be familiar with. Unfortunately, we had to leave town without the vehicle so its sitting in the garage. Can;t wait to get back and start using it. As stated, Chris was very good to deal with. If interested in a Subaru, go see him.
Andy & Mary Kellogg
"Always a pleasure"
I have dealt with John Ostlund and the Dean Team for many years now and have always had the highest level of service, responsiveness, and understanding.
In the last 4 years our family has purchased 4 Subarus from John, and his understanding of our needs and wants, and his willingness to help and guide us is outstanding. Can't say enough good things about him. Exceptional sales person.
As far as the dealership, the service is excellent. Eric Harrelson, Annie and Jeff all know their stuff. They are helpful, courteous and friendly.
"Exceptional customer services"
Terry responded promptly to my online request. He greeted us as we got there. He then worked with us throughout the entire transaction in a friendly and professional manner. He is flexible, courteous and knowledgeable.
The experience is far beyond our expectations.
Buying a car can be a great experience or a real grind. The people make the difference, and at Dean Subaru, they got some people who make a difference. We purchased used, but wow were we treated well. From our salesman Wes Gallegos, who helped us by giving us choices that met our needs and allowed us time to make our decision without pressure, to the finance guy, Jason Moore, who moved us through with speed and precision. They all care about your experience, your time, and your satisfaction not just today, but in the future. Couldn't have asked for a better group of people.