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Dean Team Subaru Volkswagen

Ballwin, MO

4.9
6,031 Reviews
At Dean Team Subaru Volkswagen, we challenge ourselves every day to give you the best experience; we are committed to addressing your unique wants and needs and give you the freedom to explore and consider your decision with or without us. Our Subaru and Volkswagen Certified Specialists are knowledgeable, innovative and attentive. We will listen to you, answer your questions truthfully and completely and introduce you to solutions that fit your needs. Our Dean Team Subaru Volkswagen team values the time you have afforded us and are committed to making the best use of your time. At the heart of your visit, count on us to we say what we mean and mean what we say. We appreciate your choice in working with us. We are dedicated to providing you an experience based on honesty, integrity, respect and appreciation.
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15121 Manchester Road

Ballwin, MO

63011

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Showing 6,031 reviews

September 11, 2018

Great and efficient Let me test drive the car with family, bought the car in under 2 hours total! Great friendly people were willing to work with me to get me my dream ca More

by Davestoll11
Recommend Dealer
Yes
Employees Worked With
Ryan Troll
Sep 11, 2018 -

Dean Team Subaru Volkswagen responded

Glad you had such a great experience. Thank you for your review, and your business!

September 09, 2018

Fair honest upfront pricing I drove over an hour to purchase my Tiguan from Dean team in Ballwin, MO after negotiating a price via email with Ryan Troll. The volkswagon dealersh More

by Thomas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin Westhoff, Ryan Troll
Sep 11, 2018 -

Dean Team Subaru Volkswagen responded

Thank you for taking the time to write your great review of your experience. We really appreciate it, and your business!

September 09, 2018

Pleasant with no stress Usually the new car buying experience is not very much fun. It can be challenging, long and stressful. Adam Smith made it easy and enjoyable. He was More

by Jerry F
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Smith, Adam Smith
Sep 11, 2018 -

Dean Team Subaru Volkswagen responded

Thank you Sally and Jerry for your great review, and your business!

September 09, 2018

New car purchase Adam and Matt were wonderful to work with. They helped me find and get exactly what I was looking for and for a great deal. I would fully recommend th More

by Humphrey22
Recommend Dealer
Yes
Employees Worked With
Matt Kuhn, Adam Smith
Sep 11, 2018 -

Dean Team Subaru Volkswagen responded

Thank you for your great review, and your business!

September 09, 2018

Honest salesman Richard Gotsch, Honest financer Jason Moore Unfortunately totaled my 14 jetta, checked other dealers, had problems with simple request, no front plate bracket, and no stickers. I have a special More

by Jim and Kem
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Gotsch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Detail guy
Sep 10, 2018 -

Dean Team Subaru Volkswagen responded

Thank you Jim and Kevin for taking the time to write such a great review. We really do appreciate it and you business.

September 07, 2018

Very Friendly Went in for a pre-owned Subaru after an accident totaled my previous vehicle. Not a fun reason to be getting a new car. The Biermann Brothers, and Mr. More

by ChefAnt86
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Biermann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dustin Westhoff, John Biermann
September 06, 2018

Such an Easy, Fast and Fun yet very Professional Experience They were very ready and willing to work with us to make sure we were as satisfied as possible. They stayed late and really worked with us to get a gr More

by Elizabeth L.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Drew Scheetz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2018 -

Dean Team Subaru Volkswagen responded

Thank you Elizabeth for your great review, and your business!

September 03, 2018

Excellent Had a great experience purchasing a new passat 2018. Calvin took care of closing the deal and bought the car in 2 hours, which is a faster than any of More

by ravi
Customer Service
Recommend Dealer
Yes
Employees Worked With
Calvin Lane
Sep 04, 2018 -

Dean Team Subaru Volkswagen responded

Thank you for your review, and you business! We do strive for a 5 star experience with every customer, and we are sorry we could not deliver it to you. Please let us know what we could have done differently, so we may learn from it.

September 03, 2018

Subaru Impreza Mark was friendly and pleasant to do business with. He made the whole buying process super simple and easy. I appreciate his help and I look forward t More

by Grup
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark McNulty
Sep 04, 2018 -

Dean Team Subaru Volkswagen responded

Thank you for your great review, and your business!

September 02, 2018

VW Atlas The Atlas was too nice to pass up. Rich was friendly and professional. I will return to The Dean Team again when we need another Subaru for my wife. More

by Craig
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Gotsch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 07, 2018 -

Dean Team Subaru Volkswagen responded

Thank you Craig for your great review, and your business! We look forward to seeing you again.

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