Dean Team Subaru Volkswagen
Ballwin, MO
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Service Advisor Service advisor non helpful, could not answer questions in which I had, did not offer any alternatives or solutions. Thanks Eric for nothing and poor Service advisor non helpful, could not answer questions in which I had, did not offer any alternatives or solutions. Thanks Eric for nothing and poor service & additude. More
Wonderful experience! We had a great experience buying a car with the Dean Team a couple weeks ago. Tony was kind, helpful, and answered all of our questions without being We had a great experience buying a car with the Dean Team a couple weeks ago. Tony was kind, helpful, and answered all of our questions without being pushy. Thanks, Tony! More
Great Experience Purchasing my First Car! I recently entered the workforce after graduating college and finally saved up enough money to buy my own car! Richard was not only extremely informat I recently entered the workforce after graduating college and finally saved up enough money to buy my own car! Richard was not only extremely informational and honest, he was also just a really nice guy and easy to work with (especially since I was SO difficult to work with!) He got it to a price I could handle and even went above and beyond to work some minor paint (rock chips on the hood and door ding) work into the deal. After bragging about my new car purchase I learned that two of my co-workers have also purchased their cars from this dealership, and although they weren't purchased from Richard, they also had great experiences! Buying your own car is kind of a big deal, and I'm glad it was such a great experience rather than a terrible one. Thanks, Richard! More
Very positive experience We were looking for a car for my daughters. Richard Gotsch was our salesperson and he was very helpful and knowledgeable about the cars and their tri We were looking for a car for my daughters. Richard Gotsch was our salesperson and he was very helpful and knowledgeable about the cars and their trim levels. He was able to show us a variety of options until we found the perfect match. We didn't look anywhere else. Scott Roberts was very helpful in closing the deal. More
Stress free car buying experience After considering several 2014 Crosstreks, we decided to go with one we found at DeanTeam. Jason Moore was our salesman. He did a good job of being in After considering several 2014 Crosstreks, we decided to go with one we found at DeanTeam. Jason Moore was our salesman. He did a good job of being informative and helpful without being pushy. I never felt any pressure at all the entire time we were at this dealership. I did all the preliminary discussion through email, which was very convienient, and there were no surprises when I came in for a test drive. I mentioned that I might add a hitch later and Jason suggested I consider an OE hitch installed by the dealership as it made a better looking installation than some of the aftermarket hitches. I decided to take his advice, and after seeing the quality job the service department did, I am glad I did. All in all, it was one of the easiest car purchases I have ever made. More
Great Service & Very Willing to Work with Your Budget We visited the Dean Team VW in Ballwin simply to lease a second car. We love our 2012 VW Passat SEL and decided that our next car would most likely be We visited the Dean Team VW in Ballwin simply to lease a second car. We love our 2012 VW Passat SEL and decided that our next car would most likely be a Volkswagen. Immediately upon our arrival, we were warmly greeted by Jimmy, who would spend the next several hours helping us find the right car for our needs and our budget. Above all, Jimmy was very concerned with helping us find the right car/trim that worked the best for us. We were pleased with Jimmy's low-pressure approach, and impressed with his knowledge of the structural highlights of the VW Jetta. In the end, we chose a dark grey 2015 VW Jetta S/Tech, and are very pleased with how the Dean Team worked with us to keep the cost near our budget. Overall, we are very happy with the service and are highly likely to return when we are ready to purchase our next car. Thank you Jimmy! More
Very nice dealership My husband and I decided to look at a Volkswagen Golf. Jim Happe was our salesman. He was wonderful, friendly and very informative. We really weren' My husband and I decided to look at a Volkswagen Golf. Jim Happe was our salesman. He was wonderful, friendly and very informative. We really weren't planning on buying a car that day, but we got a good deal so we did. I would definitely recommend this dealership. They don't pressure you to buy and the whole process was easy. More
Outstanding car buying experience with the Dean Team!! I recently bought my first Subaru Forester XT from the Dean Team Subaru Volkswagen Dealership in Ballwin, Missouri and I found it to be one of the bes I recently bought my first Subaru Forester XT from the Dean Team Subaru Volkswagen Dealership in Ballwin, Missouri and I found it to be one of the best car buying experiences ever! Jason Moore was extremely helpful, non-pushy and he managed to make the overall process easy and enjoyable. Jason worked with his manager, Matt, to help me get a really affordable good price. Mark McNulty took a lot of time to show me every little detail and feature of the car. His depth of Subaru product knowledge is very impressive and he clearly knows and believes in the Subaru. Dustin was both very helpful and informative in terms of getting me set up with financing. The total experience was outstanding and I am very happy with my new Subaru Forester EX!. I would highly recommend others to look into a Subaru at Dean Team, and especially to ask for Jason Moore and Mark McNulty to assist them. More
Long distance purchase. My requirements for a car were simple: a TDI, manual transmission and NO red, black or silver cars. I live in NW Missouri and the local dealer tried My requirements for a car were simple: a TDI, manual transmission and NO red, black or silver cars. I live in NW Missouri and the local dealer tried to sell me a silver, automatic Jetta TDI - uh no.....! So I found a white Golf TDI with a stick in Ballwin. Brian gave me the best car buying experience ever! No hassles, no tricks or gimmicks - just straight forward good service. He even offered to deliver the car to me but I chose to drive across the state to pick it up. He took his time to make sure I understood how everything worked before we headed home! I would definitely buy from the DeanTeam again! More
Great Car buying experience Once we decided what car we wanted we called around to the area dealers to start getting prices. I called Tony Wright, nicest guy in the world, I tol Once we decided what car we wanted we called around to the area dealers to start getting prices. I called Tony Wright, nicest guy in the world, I told him exactly what I was looking for. He told me that he really has more leverage (to get a better price) if I come see him rather that be over the phone and that is I came to see him I would not be disappointed. He was not wrong! They even had to order the car from another dealership. Was by far the best price we could get. When we took delivery of the car he went over everything about the car with us which was nice, we left the dealership knowing how everything worked. It was a much better car buying experience than I have ever had in the past. If you are looking for a Subaru it is well worth your time calling him. More





































