Dean Team Subaru Volkswagen
Ballwin, MO
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Outstanding Service Purchasing a car is one of my least favorite things to do. However, my experience with this dealership and especially Jason Moore has changed my attit Purchasing a car is one of my least favorite things to do. However, my experience with this dealership and especially Jason Moore has changed my attitude. Jason went out of his way and above and beyond all expectations to make this transaction quick, easy and painless. I highly recommend Jason and this dealership. More
Tony Wright I visited a number of dealerships and met with their sales staff and I had e-mail exchanges and phone conversations with many others. I appreciated T I visited a number of dealerships and met with their sales staff and I had e-mail exchanges and phone conversations with many others. I appreciated Tony's low key style and straightforwardness in giving me an "out the door" price (no hidden fees and costs). And he was willing and able to meet the best internet price I had been able to find. More
Not a high pressure sell! The cars sell themselves thank goodness. I did not feel pressured by anyone and they really tried hard to help me find a car available that fit my eve The cars sell themselves thank goodness. I did not feel pressured by anyone and they really tried hard to help me find a car available that fit my every need. The experience here was pleasant and memorable. The car arrived on the day they said it would and they called just like they said they would. They did not try to sell me anything I did not need or that they don't have themselves. Felt like I was being treated as if I was someone's sister. Great experience! More
Tony Wright I reviewed choices on line and narrowed my my search to Subaru. Tony was informative and helpful. I choose what I wanted and he found the car that f I reviewed choices on line and narrowed my my search to Subaru. Tony was informative and helpful. I choose what I wanted and he found the car that fit. Cost and financing was what I wanted so I bought the car. It is one of the best experiences in car buying I have ever had. More
We bought a Subaru It was a pleasure working with James Becker. He knows very much about the product he is selling and was very helpful in explaining the features on our It was a pleasure working with James Becker. He knows very much about the product he is selling and was very helpful in explaining the features on our new Subaru Outback. He also took us to meet the members of the service department which is important for future needs More
Awesome Customer Experience Jason and the rest of the Dean Team do it right. They helped me find exactly what I was looking for without involving a lot of my time and arrived at Jason and the rest of the Dean Team do it right. They helped me find exactly what I was looking for without involving a lot of my time and arrived at a price that I can honestly say is the best price they could give. Their follow up after the sale has been great, making sure that everything is going the way I expected and offering up any assistance if needed. Great job! More
Very friendly! My experience was great! They got me financed and into a vehicle I liked. Brian was even willing to give the jacket off his back to my hunsband beca My experience was great! They got me financed and into a vehicle I liked. Brian was even willing to give the jacket off his back to my hunsband because my husband liked the jacket. There was no hassle at all. More
The best dealer I have known so far! Wow- what can I say! I still am pinching myself. Tony gave us the best price, guaranteed that it would not have anything added and did it in a very r Wow- what can I say! I still am pinching myself. Tony gave us the best price, guaranteed that it would not have anything added and did it in a very relaxed and professional way.The Dean Team has it right. Whoever set up their way of pleasing and serving customers should run for our president! Click more below. I have met people who have almost this kind of skill but never one who could reach this level. All our other dealers here approached us the same way- sending us to get the other guys lowest price and then come back. The Dean Team really is positioned to give you everything anyone could possibly give and offers it right up front- no surprises, no pressure, and you will get the best service from start to finish. What a wonderful thing in this world today! I am not related and have nothing to gain but the joy of passing on my most positive experience in making this kind of purchase ever! Go there and you will find the same! Our car came way before we thought and is just as we had dreamed. I would rename them, The Dream Team! More
No hassles, customer centric dealership. Awesome experience. My wife and I picked up our new 2015 Subaru outback yesterday.Our sales person John Ostlund was extremely careful and patient fielding all of our que My wife and I picked up our new 2015 Subaru outback yesterday.Our sales person John Ostlund was extremely careful and patient fielding all of our questions about the vehicles operation. He was that way when we 1st walked into Dick Dean dealership two and a half months ago not quite sure what we were looking for. He reviewed each model with all the available options and we did several test rides. We finally opted for the outback and then reviewed each available option and only chose those that were within our budget. John never pressured us into anything. Also we had reviewed on line what our trade in would be worth and Dick Dean was spot on with the offer. There was never any haggling or gamesmanship. Totally awesome experience all the way around. More
Wonderful James walked me through the whole process of buying my WRX with a smile on his face, and answered every silly question I had along the way. Dustin was James walked me through the whole process of buying my WRX with a smile on his face, and answered every silly question I had along the way. Dustin was pleasant and straightforward. Happiest car buying experience ever! More





































