Dean Team Volkswagen of Kirkwood

Excellent customer service! Great selection of preowned vehicles! Excellent customer service! Quick and efficient. I am very happy with the condition and price of the used car Great selection of preowned vehicles! Excellent customer service! Quick and efficient. I am very happy with the condition and price of the used car I purchased. More

Overall SUPER rude attitude The experience was just beyond awful, I have never had experienced such attitude before in my life from a car dealer , this man literally talks about The experience was just beyond awful, I have never had experienced such attitude before in my life from a car dealer , this man literally talks about stuff that adds no value to the purchase and trying to xxxx you off with his “best offer” in town. I would not recommend this dealership by any means , ???????? ??????????,????????????? ??????????? ,????????????,??????????????,?????????????????“????” ??? ??????????,????? ??????!!!! More

Great Buying Experience! I was referred to Dean Team by a friend and decided to give them a try. The customer service and follow up was exceptional. They had the car ready fo I was referred to Dean Team by a friend and decided to give them a try. The customer service and follow up was exceptional. They had the car ready for me to test drive and didn't pressure me at all. Answered all my questions and let me make my own decision. This is the first car I've ever leased and Bill answered all my questions and walked me through the whole finance process. I have found my team and will certainly be buying future cars from them. Best experience I've ever had. Thanks Dean Team!! More

Great experience all around! Nick was great I went in to look at a Jetta and ended up leasing a Tiguan. All of my questions were answered and I was given the time and information Nick was great I went in to look at a Jetta and ended up leasing a Tiguan. All of my questions were answered and I was given the time and information to make the best decision for my family! More

Outstanding customer service! The Dean Team is a great team! The staff is professional, helpful and driven to meet your needs. Nothing is impossible for these folks! I have found m The Dean Team is a great team! The staff is professional, helpful and driven to meet your needs. Nothing is impossible for these folks! I have found my new dealership for my family and friends! More

Bought a Jeep! Shelby was so helpful with the loan and warranty information. She even made changes for me after I spent night worrying. She is easy to talk to and ha Shelby was so helpful with the loan and warranty information. She even made changes for me after I spent night worrying. She is easy to talk to and has a great personality! Love the Dean Team. More

Exceptional Service! We were very pleased with John Townsend's personable efficient and knowledgeable service. It was a very pleasant buying experience. John and the Fi We were very pleased with John Townsend's personable efficient and knowledgeable service. It was a very pleasant buying experience. John and the Finance manager Bill Van Oyen took great care of us!. More

First Time buyer I'm so happy that I decided to get a Volkswagen at Dean Team Kirkwood. John Townsend made buying a car an enjoyable experience. The car I purchased wa I'm so happy that I decided to get a Volkswagen at Dean Team Kirkwood. John Townsend made buying a car an enjoyable experience. The car I purchased was previously owner by a smoker. John got my car detailed, which removed the smell and has my car inside looking new. Bill from finance is one of the sweetest people I've ever met. He broke down the extended warranty packages offered and made sure that I got the one that was applicable to my driving experience. More

Great sense of humor Shelby was great fun to work with, she had a sense of humor and was easy to talk to, when dealing with numbers I’ve noticed that personality tends to Shelby was great fun to work with, she had a sense of humor and was easy to talk to, when dealing with numbers I’ve noticed that personality tends to go missing - not Shelby! I found myself talking with her a lot more than I normally talk to car finance persons. Her office was uncomfortably warm was the only negative- dean team REALLY needs to update the building and make customer parking more substantial. More

PLEASANT & fulfilling BRANDY IS GOD SENT A VERY HELPFUL AND BEAUTIFUL SHE'S A REAL GOOD ASSOCIATE THANKS DEAN TEAM! Ps. I'LL BE BACK TOO GET MORE CARS FROM YOU GUYS. BRANDY IS GOD SENT A VERY HELPFUL AND BEAUTIFUL SHE'S A REAL GOOD ASSOCIATE THANKS DEAN TEAM! Ps. I'LL BE BACK TOO GET MORE CARS FROM YOU GUYS. More