Dean Team Volkswagen of Kirkwood

D is absolutely a pleasure to work with. I had my car at dealership for more than a year waiting on parts. I called every week to check on the status. He never got tired of me calling, nor d I had my car at dealership for more than a year waiting on parts. I called every week to check on the status. He never got tired of me calling, nor did he get aggravated with me. He was always kind and courteous. He never rushed me off the phone or out the door. I felt like I truly mattered. More

Unfortunately we were unable to get a deal done—but Kat Bute was outstanding. She was extremely accommodating, innovative and personable. She truly made me want to buy a vehicle from her and I hope I have Bute was outstanding. She was extremely accommodating, innovative and personable. She truly made me want to buy a vehicle from her and I hope I have the opportunity to do so at some point. Kat is the very definition of a professional—but obviously has a big heart filled with care and concern for the client. Seek her out if you are looking for a vehicle! More

Very good experience. I've always found the service department helpful, and this time I worked with Eric Tentschert in sales. He was attentive, honest, and followed-up w I've always found the service department helpful, and this time I worked with Eric Tentschert in sales. He was attentive, honest, and followed-up without being pushy. More

We had the best experience at the Dean Team VW of Kirkwood. Eric was amazing. He helped me find my dream car. He was very professional and provided exceptional customer service. Would highly recommen Kirkwood. Eric was amazing. He helped me find my dream car. He was very professional and provided exceptional customer service. Would highly recommend. Ask for Eric when you go! More

Eric Tentschert was FANTASTIC to work with. He was knowledgeable, helpful, kind, and thoughtful. He made the process simple and actually enjoyable. I would certainly refer someone to work with He was knowledgeable, helpful, kind, and thoughtful. He made the process simple and actually enjoyable. I would certainly refer someone to work with Eric to purchase a new car! He was excellent. More

Was felt welcome from the get go. Eric Tentschert was a pleasure to deal with. Highly recommend him. Eric Tentschert was a pleasure to deal with. Highly recommend him. More

I was attended by Eric Tentschert for a lease, the best customer service I have experienced when buying or anything related to cars. I was taken care and also explained every details! Eric and all the othe customer service I have experienced when buying or anything related to cars. I was taken care and also explained every details! Eric and all the other employees were very cordial and honest. I am glad to say I have found my future family dealership! More

Dealership was fine, but our experience with Eric was great. Very helpful all along the way! great. Very helpful all along the way! More

So happy with my new car purchase! Eric T. was beyond helpful & really made me feel confident in my purchase. Truly appreciate him going the extra mile to ensure the my experience was Eric T. was beyond helpful & really made me feel confident in my purchase. Truly appreciate him going the extra mile to ensure the my experience was perfect. More

Outstanding service. Eric was great to work with. He asked what we wanted and worked tirelessly to get it for us. I can’t imagine a better car buying experience. Eric was great to work with. He asked what we wanted and worked tirelessly to get it for us. I can’t imagine a better car buying experience. More