Dean Team Volkswagen of Kirkwood

Jamie Novara in sales and Jim Reed in the Service Dept. Both sales and service in my purchase of a used car were excellent. Whatever problem came up I was assured of a solution. Jamie Novara was the sales p Both sales and service in my purchase of a used car were excellent. Whatever problem came up I was assured of a solution. Jamie Novara was the sales person. Jim Reed in the Service Dept. was extremely helpful in making sure that my car met all expectations. Instead of waiting for service the loaner car saved my time. I highly recommend this dealership and its wonderful personnel. More

I won't be able to thank this team enough The hubs and I decided it was time for a new car, and after a ton of online research and several test drives of other cars, we found ourselves at Dean The hubs and I decided it was time for a new car, and after a ton of online research and several test drives of other cars, we found ourselves at Dean Team VW in Kirkwood. I can't believe our good fortune. From initial email correspondence with Chuck, to working with Tom (who treated us like his kids - how awesome!) on picking out the right model and model year, to Kyle (who got us an incredible financing deal), and finally, to Elma, who sat with us and showed us the crazy bells & whistles our new car has - everyone was kind, funny, and patient. No one hassled us, no one was pushy. They really went above and beyond, and it's so rare you find that these days. I will shout from the rooftops to anyone who will listen that if you're in the market for a new car, head to Dean Team in Kirkwood. More

First Time Car Buyer I recently moved to the area from out of state and needed to purchase a car. The team was extremely helpful and found a car that matched my requiremen I recently moved to the area from out of state and needed to purchase a car. The team was extremely helpful and found a car that matched my requirements and fit well into my budget. I felt supported the entire time, and am very happy with my selection. I would highly recommend the Dean Team and will definitely return when it's time for a new car! More

Repeat customer delighted again I have purchased several vehicles at the Dean Team over the years, and they came through for me once again. Colin Berndt found a year old Subaru Fore I have purchased several vehicles at the Dean Team over the years, and they came through for me once again. Colin Berndt found a year old Subaru Forester with minimum miles for me---maybe the only one in the city! One of the Dean Team's fine salesman, Dave Schultz, came along on my test drive. I was fully satisfied with the vehicle; and we all pleasantly negotiated a fair price. Then Dave, a whiz with the electronics, had me all set up, informed, and ready to go in no time. I highly recommend the Dean Team for anyone in the market for a fine used vehicle, and top notch sales staff! Christy Clemens More

A Very Pleasant Experience! As a person who does not especially enjoy any car related experiences, I wasn't looking forward to trading my car and getting a new one. The people a As a person who does not especially enjoy any car related experiences, I wasn't looking forward to trading my car and getting a new one. The people at Dean Team were efficient, knowledgeable, and a pleasure to work with. It was great experience and I highly recommend them! More

Purchasing a second car The experience with the Dean Team was a wonderful one. We found the best deal for the vehicle we were looking for, and a very friendly environment. I' The experience with the Dean Team was a wonderful one. We found the best deal for the vehicle we were looking for, and a very friendly environment. I'm quite sure that when we decide to purchase another vehicle we will begin our search at the Dean Team. More

Reese is the best! This was the last dealership of the day I had visited, and was pretty beat from looking all day. I rolled into Dean Team Volkswagen around 7:00 and wa This was the last dealership of the day I had visited, and was pretty beat from looking all day. I rolled into Dean Team Volkswagen around 7:00 and was greeted promptly by Reese who showed us around the lot. I told him my budget and he found me a great deal. He was very patient with me, which is something I didn't experience at the other dealerships. Overall, I was more than satisfied with my experience there. More

Best Suprise to Date I knew what I wanted to surprise my wife for our anniversary and Reece and the staff at Dean Team made it happen. Told them the options, color and wha I knew what I wanted to surprise my wife for our anniversary and Reece and the staff at Dean Team made it happen. Told them the options, color and what I wanted in a range of a payment and he and the staff at Dean made it happen. The didn't have car on the lot that I was asking for but went out and found it in the network and had it delivered one day later. Now that is service. Treff handled the paperwork like a pro and allowed me to keep this a surprise, Nikki taught me all about the car once I took ownership and I've been very pleased with the level of service I've received to date. Who knows my next car may be a new bug. More

The Dean Team made my experience delightful without any snag My 3 year lease was almost up and decided to make an appointment with my salesman Dave to talk about a new lease. After we worked the numbers, he mad My 3 year lease was almost up and decided to make an appointment with my salesman Dave to talk about a new lease. After we worked the numbers, he made my deal so simple. Glad to drive my perfect car for me! More

Online/Email Dealing They dealt with my requests efficiently, openly and via email to begin. No other dealer I contacted worked in the same manner or seemed to car about h They dealt with my requests efficiently, openly and via email to begin. No other dealer I contacted worked in the same manner or seemed to car about helping me like Dean Team did. Dave Schultz in particular is fantastic. More