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Dean Team Volkswagen of Kirkwood
Kirkwood, MO
803 Reviews
At Dean Team Volkswagen, we challenge ourselves every day to give you the best experience; we are committed to addressing your unique wants and needs and give you the freedom to explore and consider your decision with or without us. Our Volkswagen Certified Specialists are knowledgeable, innovative and attentive. We will listen to you, answer your questions truthfully and completely and introduce you to solutions that fit your needs.
Our Dean Team Volkswagen team values the time you have afforded us and are committed to making the best use of your time. At the heart of your visit, count on us to we say what we mean and mean what we say. We appreciate your choice in working with us. We are dedicated to providing you an experience based on honesty, integrity, respect and appreciation.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 803 reviews
February 27, 2011
When we arrived we were met by Shane. He made it a great experience all the way through the process. While we were waiting for all the paper work to go through, we noticed how friendly the service departmen experience all the way through the process. While we were waiting for all the paper work to go through, we noticed how friendly the service department was. Each customer that came in was greeted with a smile and a kind word. It was my best experience with a dealership. Thank you! More
by subjectreflect
Employees Worked With
Shane and Mike
Helpful January 29, 2011
I purchased a car from the Dean Team Kirkwood and I am now exploring legal options because they promised me in writing that they would make adjustments to the car, and go figure, they didn't do it. I g now exploring legal options because they promised me in writing that they would make adjustments to the car, and go figure, they didn't do it. I gave them 5 opportunities, they even claimed a body specialist did a tiny change to it... the quote was "the change was like a molecule". So if anyone knows a good lawyer that handles breach of contract issues and has had success against car dealers let me know. I cannot say strongly enough that people should use EXTREME CAUTION when dealing with Dean Team Kirkwood. More
by bbolan
Employees Worked With
Rich, Colin
February 20, 2009
beyond a nightmare on all counts...under no circumstances get involved with this horrendous dealer. if any good comes out of my experience (and a number of others i have since found out) it will be to save s get involved with this horrendous dealer. if any good comes out of my experience (and a number of others i have since found out) it will be to save someone else the trouble i have been through. More
by blt
Employees Worked With
colin, steve
